Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Coordinated office supply inventory management.
Scheduling meetings, coordinating travel arrangements, and preparing documents.
Organized office events such as team-building activities, promoting a positive company culture and boosting employee morale.
Developed filing system for historical documents, improving access to information.
Self employed
Self Employed
03.2020 - 03.2022
Babysitting, Dog walking, House cleaning
Manager
Café Artigiano
03.2019 - 03.2020
Recruiting and training employees, Managing team of 10, Coordinating and delegating routine tasks to subordinates, Ensuring great customer service by providing an in-depth knowledge on current products, Creating café workers schedule considering everyone's level of skills, Ordering and receiving supplies, Monitoring daily expenses and revenues as needed, Conducting meetings, Maintaining inventory
Assistant manager
Beans on Lonsdale
03.2016 - 01.2019
Providing support to the café manager in managing a team of 15, Responsible for employee training and delegating routine tasks to subordinates, Supporting the preparation of a monthly employee schedule, Maintaining a neat, clean and professional image at all times
Education
High school graduate - school leaving exams in Spanish language -
Spanish bilingual high school
Zilina, Slovakia
06.2017
Bachelor's degree in Regional Development -
Mendel university
Brno, Czech Republic
06.2015
Skills
Data Entry
Office Administration
Scheduling
Documentation and Recordkeeping
MS Office
Multitasking
Organization
Customer Service
Fluent in Slovak, Spanish and English
Active driver (Canadian driver's licence)
Timeline
Administrative Assistant
Phoenix Rebar Consultants, Ltd.
03.2022 - 05.2024
Self employed
Self Employed
03.2020 - 03.2022
Manager
Café Artigiano
03.2019 - 03.2020
Assistant manager
Beans on Lonsdale
03.2016 - 01.2019
High school graduate - school leaving exams in Spanish language -