Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Work Preference
Hi, I’m

Martina Krendzelakova

Toronto,ON

Summary

Dynamic marketing professional with proven success in lead generation, increasing Eco Capital's prospect database by 120%. Expert in customer engagement and creating compelling content across various platforms. Skilled in negotiations and problem-solving, with a track record of driving growth and enhancing brand visibility. Excelled in roles requiring attention to detail and strong organizational abilities.

Overview

18
years of professional experience

Work History

Eco Capital
Zurich, Switzerland

Marketing and Sales Development Associate
03.2021 - 09.2021

Job overview

  • Established rapport with prospective clients through targeted outreach campaigns that highlighted key value propositions
  • Launched social media campaign that increased product promotional efforts
  • Drove lead generation that grew company's prospect database by 120%
  • Delivered engaging product presentations that showcased unique product features and benefits, driving interest among potential investors
  • Mentored junior team members, fostering a supportive work environment conducive to growth and development.
  • Developed strong client relationships through regular communication and attentive followups.

ESP ACCOUNTING
Toronto, Ontario

Customer Service and Marketing Associate
05.2020 - 12.2020

Job overview

  • Supported the design process of various promotional materials including brochures, flyers, banners, and advertisements.
  • Boosted brand visibility by developing and executing targeted marketing campaigns.
  • Collaborated on creating content for company blog to drive organic traffic and boost search engines rankings.
  • Improved customer engagement, organizing and hosting successful promotional events.
  • Enhanced social media presence with creative content and effective targeting.

Scotiabank/Robert Half
Toronto, Ontario

Marketing Assistant Temp
10.2018 - 12.2018

Job overview

  • Input new data, matching old records and cross-checked information to keep marketing database up-to-date in a new version of Salesforce CRM, ensuring seamless data transition for advisors

Salesforce/Robert Half

Brand Ambassador, Temp
07.2018 - 09.2018

Job overview

  • Ensured welcoming and safe environment by ensuring checking guests in and notifying their hosts they arrived.
  • Managing and booking conference rooms
  • Organizing caterers for sales and marketing events
  • Issuing temporary access cards for employees from other offices
  • Assisting with ordering promotional items
  • Accurate record keeping of executive team expenses
  • Assisting organization of employee engagement activities
  • Meeting rooms maintenance

KeWang International
Toronto, Ontario

Marketing and Office Assistant
12.2017 - 04.2018

Job overview

  • Increased brand awareness by implementing targeted marketing campaigns and social media strategies.
  • Created customized marketing materials to increase product awareness.
  • Wrote engaging and successful marketing, advertising, and website copies that enhanced customer engagement.
  • Provided team support by handling incoming calls and assisting customers to increase company's efficiency and customer satisfaction
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.

Teleperformance/CanadaGoose

Brand Ambassador
10.2016 - 10.2017

JUNIOR Tax Professional

H&R Block
01.2006 - 05.2016

Job overview

  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Resolved problems, improved operations and provided exceptional service.

Sparkle and Shine Housekeeping
GTA, Ontario

Owner/ Operator
11.2013 - 12.2015

Job overview

  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Trained and motivated employees to perform daily business functions.
  • Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
  • Collaborated with industry partners to expand networking opportunities, fostering mutually beneficial relationships that drove growth for all parties involved.
  • Developed business plan, processes and procedures to provide superior housekeeping services to customers.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Trained and guided team members to maintain high productivity and performance metrics.

PRIMERICA FINANCIAL SERVICES LIMITED

Sales Associate ( Regional )
07.2008 - 10.2013

Job overview

  • Build teams, motivating,
  • Recruiting and trained new sales Associates
  • Promotional campaigns on trade shows
  • Generating leads and creating financial solutions, education clients on financial products....
  • Closing sales

Financial Planning Organization LTD

Personal Assistant to the Managing Director
07.2007 - 06.2008

Job overview

  • Coordinated travel logistics including flight bookings, accommodations and transportation ensuring seamless trips for the Managing Director.
  • Gathered necessary documentation for meetings by liaising with internal team members or external partners effectively.
  • Managed correspondence on behalf of the Managing Director, drafting professional emails and letters to clients, vendors, and other stakeholders.
  • Provided regular updates on ongoing projects keeping the Managing Director well-informed about progress and potential challenges.
  • Supported the Managing Director in decision-making processes by researching topics and providing relevant information.
  • Assisted with budget management by tracking expenses, processing invoices, and generating financial reports.
  • Maintained a well-organized filing system allowing easy access to important documents when needed.
  • Improved office efficiency with thorough organization of files and documents, both physical and digital.
  • Enhanced executive productivity by managing calendar, scheduling appointments, and organizing travel arrangements.
  • Developed strong relationships with clients by providing exceptional customer service during phone calls, emails, or face-to-face interactions.
  • Facilitated communication between departments to ensure smooth workflow and timely completion of projects.
  • Used discretion when handling confidential information.
  • Answered high volume of phone calls and email inquiries.
  • Screened personal and business calls and directed to appropriate party.
  • Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
  • Promoted team productivity by keeping supplies organized and well-stocked.

GRAND CIRCLE CRUISE LINE

Housekeeper
03.2004 - 08.2005

Job overview

  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Adhered to professional house cleaning checklist.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
  • Increased guest satisfaction scores, consistently achieving high marks in cleanliness and attention to detail.

Education

Seneca College of Applied Arts And Technology
North York, ON

Accounting Diploma from Accounting/Bookkeeping
12.2015

Middlesex University
London, UNITED KINGDOM

Bachelor Of Arts from International Relations And Development Studies
09.2024 - 04.2008

Skills

Languages

English
Full Professional
Slovak
Native or Bilingual
German
Limited Working

Interests

Travel, baking, gardening, community development

Timeline

Middlesex University

Bachelor Of Arts from International Relations And Development Studies
09.2024 - 04.2008

Marketing and Sales Development Associate

Eco Capital
03.2021 - 09.2021

Customer Service and Marketing Associate

ESP ACCOUNTING
05.2020 - 12.2020

Marketing Assistant Temp

Scotiabank/Robert Half
10.2018 - 12.2018

Brand Ambassador, Temp

Salesforce/Robert Half
07.2018 - 09.2018

Marketing and Office Assistant

KeWang International
12.2017 - 04.2018

Brand Ambassador

Teleperformance/CanadaGoose
10.2016 - 10.2017

Owner/ Operator

Sparkle and Shine Housekeeping
11.2013 - 12.2015

Sales Associate ( Regional )

PRIMERICA FINANCIAL SERVICES LIMITED
07.2008 - 10.2013

Personal Assistant to the Managing Director

Financial Planning Organization LTD
07.2007 - 06.2008

H&R Block

JUNIOR Tax Professional
01.2006 - 05.2016

Housekeeper

GRAND CIRCLE CRUISE LINE
03.2004 - 08.2005

Seneca College of Applied Arts And Technology

Accounting Diploma from Accounting/Bookkeeping

Work Preference

Work Type

InternshipFull Time

Location Preference

On-SiteRemoteHybrid

Important To Me

Work-life balanceCareer advancementFlexible work hoursWork from home optionPaid time offHealthcare benefitsPersonal development programsTeam Building / Company Retreats

Similar Profiles

CREATE PROFILE
Martina Krendzelakova