Martina Joyce
Etobicoke,ON
Summary
Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.
Overview
19
19
years of professional experience
Work History
Cleaning Crew Member
Merry Maids
05.2020 - 12.2023
- Handled equipment, chemicals, and materials properly and with caution.
- Arranged and removed tables, chairs and decorations to prepare facilities for events such as meetings and banquets.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
- Used time management and efficient cleaning methods to meet deadlines.
Hospitality Supervisor
Clonmacking Guest House
01.2005 - 06.2013
- Enhanced guest satisfaction by promptly addressing concerns and providing personalized solutions.
- Managed daily financial transactions accurately, reconciling cash registers and preparing bank deposits as needed.
- Established positive relationships with vendors, negotiating contracts for better pricing and quality products or services.
- Reduced employee turnover rates by creating a supportive work environment that encouraged professional growth.
Education
Office Administration Certificate - Office Administration
Progressive Training College
Mississauga, ON10-2025
Microsoft Office 1 Certificate - Microsoft Office 1
Progressive Training College
Mississauga, ON04-2025
Academic Upgrading Certificate -
Progressive Training College
Mississauga, ON03-2025
Skills
- Office administration
- Verbal communication
- Telephone reception
- Confidentiality handling
- Microsoft office
- Data entry
- Schedule and calendar management
- Document preparation
- Payroll
- Billing and invoicing
Languages
English
Native or Bilingual
Timeline
Cleaning Crew Member
Merry Maids
05.2020 - 12.2023
Hospitality Supervisor
Clonmacking Guest House
01.2005 - 06.2013
Office Administration Certificate - Office Administration
Progressive Training College
Microsoft Office 1 Certificate - Microsoft Office 1
Progressive Training College
Academic Upgrading Certificate -
Progressive Training College