Martina John
Thunder Bay,ON
Summary
Motivated professional with extensive experience in customer service, sales and administrative tasks. Focused experienced in overseeing social media marketing for growing organizations. Accomplished in improving lead prospecting, customer acquisition and brand awareness. Offers top skills in planning and project management. Focused Administrator committed to maintaining productive and quality-driven environment. Collaborative and versatile professional with expertise in employee relations, strategic planning and report preparation. Skilled at easily transcending cultural differences.
Overview
10
10
years of professional experience
Work History
Administrator
TBT Engineering
Thunder Bay, Ontario
11.2023 - 11.2024
- Answered incoming calls and responded to customer inquiries.
- Managed office supplies inventory and placed orders when necessary.
- Created engaging content for multiple social media platforms, such as Twitter, Instagram, Facebook, and LinkedIn.
- Managed the daily operations of all assigned social media accounts.
- Maintained fixed asset records and prepared monthly depreciation schedules.
Administrative Assistant
CIBC Wood Gundy
Thunder Bay, ON
11.2022 - 07.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
Housekeeping Attendant
Thunder Bay Regional Health Sciences Centre
Thunder Bay, ON
07.2021 - 07.2022
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Digital Marketing Manager
H2O Spell
Cochin, India
02.2018 - 06.2021
- Monitored trends in digital marketing landscape and adjusted strategies accordingly.
- Developed and implemented successful digital marketing campaigns to drive customer engagement and increase brand awareness.
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Improved page content, keyword relevancy, and branding to achieve search engine optimization goals.
C and D Analyst
Royal Bank Of Scotland, RBS
Chennai, India
03.2015 - 05.2017
- Identified and resolved problems through root cause analysis and research.
- Queried databases for information needed for report processing.
- Validated results and performed quality assurance to assess accuracy of data.
- Identified clear connections between policies and business results to eliminate or reduce confusion and help employees achieve goals.
Education
Bachelor of Arts - Digital Business Management
Confederation College of Applied Arts And Technology
Thunder Bay, ON08.2023
Master of Arts - English Literature
Stella Maris College, Chennai
India03.2015
Skills
- Excel Spreadsheets
- Advanced MS Office Suite Knowledge
- Database Organization
- Symantec
Timeline
Administrator
TBT Engineering
11.2023 - 11.2024
Administrative Assistant
CIBC Wood Gundy
11.2022 - 07.2023
Housekeeping Attendant
Thunder Bay Regional Health Sciences Centre
07.2021 - 07.2022
Digital Marketing Manager
H2O Spell
02.2018 - 06.2021
C and D Analyst
Royal Bank Of Scotland, RBS
03.2015 - 05.2017
Bachelor of Arts - Digital Business Management
Confederation College of Applied Arts And Technology
Master of Arts - English Literature
Stella Maris College, Chennai
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