Martina John
Thunder Bay,ON
Summary
Motivated professional with extensive experience in customer service, sales and administrative tasks. Focused experienced in overseeing social media marketing for growing organizations. Accomplished in improving lead prospecting, customer acquisition and brand awareness. Offers top skills in planning and project management.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
CIBC Wood Gundy
11.2022 - 07.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
Housekeeping Attendant
Thunder Bay Regional Health Sciences Centre
07.2021 - 07.2022
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Digital Marketing Manager
H2O Spell
02.2018 - 06.2021
- Monitored trends in digital marketing landscape and adjusted strategies accordingly.
- Developed and implemented successful digital marketing campaigns to drive customer engagement and increase brand awareness.
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Improved page content, keyword relevancy, and branding to achieve search engine optimization goals.
C and D Analyst
Royal Bank Of Scotland, RBS
03.2015 - 05.2017
- Identified and resolved problems through root cause analysis and research.
- Queried databases for information needed for report processing.
- Validated results and performed quality assurance to assess accuracy of data.
- Identified clear connections between policies and business results to eliminate or reduce confusion and help employees achieve goals.
Education
Bachelor of Arts - Digital Business Management
Confederation College of Applied Arts And Technology
Thunder Bay, ON08.2023
Master of Arts - English Literature
Stella Maris College, Chennai
India03.2015
Skills
- Excel Spreadsheets
- Advanced MS Office Suite Knowledge
- Database Organization
- Symantec
Timeline
Administrative Assistant
CIBC Wood Gundy
11.2022 - 07.2023
Housekeeping Attendant
Thunder Bay Regional Health Sciences Centre
07.2021 - 07.2022
Digital Marketing Manager
H2O Spell
02.2018 - 06.2021
C and D Analyst
Royal Bank Of Scotland, RBS
03.2015 - 05.2017
Bachelor of Arts - Digital Business Management
Confederation College of Applied Arts And Technology
Master of Arts - English Literature
Stella Maris College, Chennai
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