MARTINA CURIFUTA
Winnipeg,MB
Summary
Resourceful and proactive professional with proven ability in problem-solving and efficient task management. Quick to learn and highly adaptable to new environments and challenges. Experienced in customer service, retail shelf stocking, production assistance, and food service as a crew member. Known for maintaining a positive attitude and strong work ethic in dynamic team settings.
Overview
4
4
years of professional experience
Work History
Team Member
Tim Hortons
Brampton, Ontario
06.2025 - 07.2025
- Served customers and processed orders quickly and politely.
- Prepared food and beverages following company standards.
- Handled cash, payments, and maintained a clean workspace.
- Supported kitchen, drive-thru, and opening/closing duties.
- Followed food safety and hygiene protocols.
Line Cook
Chili's
Santiago, Chile
09.2024 - 04.2025
- Prepared meals according to customer orders and company standards
- Executed food prep for multiple kitchen stations in advance of service hours
- Ensured freshness and proper storage of all food ingredients
- Maintained cleanliness and hygiene in all kitchen and prep areas
- Followed health and safety protocols to ensure food quality and compliance
Production Assistant
LSG Sky Chefs
Santiago, Chile
04.2021 - 09.2024
- Supported various departments including bakery, hot meals, and pastry
- Assisted in the preparation and assembly of in-flight meal trolleys
- Ensured high standards of hygiene and quality control were met
- Adapted quickly to rotating tasks in a fast-paced production environment
Customer Service Representative | Detailer
Tourism Holdings Limited
Auckland, New Zealand
09.2023 - 03.2024
- Delivered outstanding customer service to international and local clients
- Updated and maintained accurate customer records in the system
- Provided clear instructions on the use of rented products (e.g., campervans)
- Resolved customer issues promptly and effectively, ensuring satisfaction
- Contributed to a positive customer experience throughout the rental process
- Cleaned and sanitized campervans inside and out, ensuring high standards of hygiene and presentation for each rental.
Shelf Stocker
Farmacias Ahumada
Santiago, Chile
05.2023 - 08.2023
- Restocked shelves to ensure product availability and presentation
- Updated product pricing and ensured shelf tags were accurate and visible
- Maintained cleanliness and organization of the sales floor
- Assisted in inventory checks and reporting low-stock items
Crew Member
Dunkin' Donuts
Santiago, Chile
01.2023 - 04.2023
- Provided customer service in a fast-paced food service environment
- Prepared and served hot and cold beverages at the bar station
- Handled food safely following hygiene and quality standards
- Operated cash register and managed cash transactions accurately
- Maintained cleanliness and organization of the service area
Education
High School Diploma -
Colegio Alicante de Maipú
Santiago, Chile01.2020
Skills
- Bilingual
- Fast Learner
- Multitask
- Customer service
- Adaptability
- POS systems
Accomplishments
- Improved efficiency through organized prep work and timely service.
- Improved customer service efficiency by 40%, boosting satisfaction by 25% and handling capacity by 30% without increasing staff.
- Successfully managed multiple high-priority tasks and met tight deadlines during peak season, maintaining high accuracy and efficiency under pressure.
- Collaboration with strong communication skills. Also fast learner and adaptable.
Languages
- English, Advanced
- Spanish, Native
Timeline
Team Member
Tim Hortons
06.2025 - 07.2025
Line Cook
Chili's
09.2024 - 04.2025
Customer Service Representative | Detailer
Tourism Holdings Limited
09.2023 - 03.2024
Shelf Stocker
Farmacias Ahumada
05.2023 - 08.2023
Crew Member
Dunkin' Donuts
01.2023 - 04.2023
Production Assistant
LSG Sky Chefs
04.2021 - 09.2024
High School Diploma -
Colegio Alicante de Maipú