Martina Bezanson
KAMLOOPS,BC
Summary
Skilled Deli Manager highly effective at training, team leadership and customer service. Enthusiastic about increasing business and maximizing customer satisfaction. Prepared for a new position with additional responsibility and the chance to grow as a retail professional.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Deli Manager
Petro Canada
Kamloops, British Columbia
03.2016 - Current
- Supervised daily deli operations, ensuring compliance with food safety standards.
- Trained new staff in food preparation and customer service, enhancing team effectiveness.
- Managed inventory levels and ordered supplies, supporting uninterrupted deli operations.
Customer Service Representative
Suz Cartage
Kamloops, BC
07.2010 - 02.2016
- Resolved complaints effectively, ensuring customer satisfaction.
- Assisted customers with inquiries and provided timely solutions.
- Processed orders accurately and managed customer accounts.
Education
Kam High Senior Secondary
Kamloops, BCSkills
- Food safety compliance
- Food preparation
- Inventory management
- Order processing
- Customer relationship management
- Team leadership
- Staff training
- Customer service excellence
Certification
- Food safe
- First aid
- Serving right
Timeline
Deli Manager
Petro Canada
03.2016 - Current
Customer Service Representative
Suz Cartage
07.2010 - 02.2016
Kam High Senior Secondary