Martin van Meeuwen
Toronto,ON
Summary
A highly adaptable and disciplined professional with a strong background in security, compliance, and customer service.
With experience in law enforcement principles, risk assessment, and de-escalation strategies, I am eager to contribute to the integrity of the TTC fare system as a Fare Inspector.
My leadership experience in high-pressure environments, combined with my ability to communicate effectively and resolve conflicts professionally, positions me well to ensure compliance with TTC By-laws while providing excellent customer service. I am committed to promoting a safe, respectful, and inclusive transit experience for all passengers and employees.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Unit Business Risk and Compliance Lead
IKEA Vaughan
02.2020 - Current
- Leading the unit Risk team, ensuring compliance with safety standards and regulatory guidelines. Develop and implement comprehensive Health, Safety, Security and emergency response plans. Crisis management lead on procedures and emergency response.
- Promote Risk management by Risk assessment, root cause and trend analysis. Identifying hazards, injuries, shrink and developing corrective actions to mitigate risks in relation to unit goals and business plan.
- Oversee security operations, including monitoring CCTV systems, access control, visitors and contractors clearances and 3rd party guards to prevent criminal activity and ensure safety.
- Chair of sustainability, JHSC and main facilitator for legal training programs (DM) for leaders in the unit.
- Maintain thorough documentation, inspection and Investigations of Health, Safety & Security audits, incident reports, and compliance records. Main handler for liability claims and investigations to IKEA Lawyers.
- Coordinate with Ministry of Labour, law enforcement agencies and emergency services to respond to incidents.
- Responded quickly to incidents and assessed active situations for Security & Safety concerns for Co-Workers, Customers, and Contractors.
- Enforced Security policies and remove violators and unauthorized individuals from premises to maintain safe environment.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations. Training in active listening techniques, mental health awareness, and crisis intervention strategies.
Quality Analyst Lead
Danone Nutricia Early Life Nutrition
12.2018 - 12.2019
- Conducted detailed inspections to ensure compliance with safety and regulatory standards, identifying and addressing violations to maintain operational integrity.
- Performed thorough audits and investigations, utilizing risk management tools to analyze recurring issues and implement corrective actions.
- Led a team in enforcing compliance protocols, fostering a culture of accountability and continuous improvement.
- Maintained accurate and detailed reports, supporting enforcement actions and ensuring transparency in decision-making.
- Collaborated with cross-functional teams to streamline procedures, enhance efficiency, and address operational challenges effectively.
- Applied strong problem-solving and communication skills in high-pressure situations, ensuring a fair and professional approach when addressing non-compliance.
Royal Netherlands Marine Corps
Dutch Government
10.2007 - 12.2013
- Enforced regulations and maintained order in high-pressure environments, ensuring compliance with protocols while fostering a respectful and professional atmosphere.
- Conducted inspections, investigations, and risk assessments to enhance security measures and mitigate potential hazards.
- Provided clear and decisive leadership, ensuring the safety and well-being of personnel while maintaining operational readiness.
- Developed strong relationships with diverse communities, promoting positive engagement and cooperation—skills essential for customer service and conflict resolution in public-facing roles.
- Successfully managed and de-escalated tense situations using active listening, mental health awareness, and crisis intervention techniques.
- Coordinated joint exercises with international partners, demonstrating adaptability, teamwork, and strategic decision-making under tight deadlines.
- Produced detailed reports and documentation, ensuring accuracy and accountability—key skills for enforcing and documenting fare inspections and by-law compliance.
Education
College Degree - Business Economics
Gemini College
Rotterdam07-2007
Skills
- Critical Thinking, Strong decision-making & Calm under pressure
- Conflict Resolution & De-escalation skills
- Customer Service & Communication skills
- Safety awareness & Adherence to protocol
- Teamwork & Collaboration
- Adaptability & Flexibility
Languages
English
Native or Bilingual
Dutch
Native or Bilingual
German
Limited Working
Certification
- Ontario Private Security & Investigative Services
- Standard First Aid & CPR/AED Level C
- Smart Serve Ontario: Alcohol & Marijuana
- RPAL Firearms License
- Sharkey Defensive Training & ASP Instructor.
- Wicklander-Zulawski Interview and Interrogation Technique
- Joint Health and Safety Committee Chair (OSG)
- Rule of Investigation (Ingka)
Timeline
Unit Business Risk and Compliance Lead
IKEA Vaughan
02.2020 - Current
Quality Analyst Lead
Danone Nutricia Early Life Nutrition
12.2018 - 12.2019
Royal Netherlands Marine Corps
Dutch Government
10.2007 - 12.2013
College Degree - Business Economics
Gemini College
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