Martin Torres
La Crescenta
Summary
Dynamic Store Director with a proven track record at El Super Market, excelling in sales leadership and strategic planning. Enhanced brand awareness through innovative marketing initiatives and optimized store operations, achieving consistent sales growth. Skilled in vendor relationship development and fostering team collaboration, driving employee retention and performance.
Experienced retail leader ready to drive operational excellence and customer satisfaction. Proven ability to lead teams, optimize store performance, and adapt to changing demands. Strong communication skills, strategic planning, and inventory management expertise. Reliable collaborator focused on achieving results and fostering positive work environment.
Retail professional with expertise in optimizing store performance through strategic planning and team leadership. Proven track record of enhancing customer experiences and driving sales growth. Focused on fostering collaborative work environment and adapting to dynamic retail trends with strong organizational and interpersonal skills.
Experienced with managing large retail environments, focusing on operational excellence and team development. Utilizes leadership skills to drive store performance and customer satisfaction. Track record of implementing effective strategies to enhance sales and streamline operations.
Knowledgeable store Director with thorough understanding of retail operations, encompassing inventory management, staff training, and customer satisfaction. Successfully led teams to enhance store performance and implement strategic initiatives. Demonstrated strong leadership and problem-solving skills to drive sales and improve operational efficiency.
Overview
24
24
years of professional experience
Work History
Store Director
El Super Market
01.2018 - Current
- Led daily operations, enhancing store efficiency and customer satisfaction.
- Developed team training programs, improving employee performance and retention.
- Analyzed sales data to identify trends and adjust inventory management strategies.
- Streamlined merchandising processes, optimizing product placement for increased visibility.
- Implemented loss prevention measures, reducing shrinkage and safeguarding assets.
- Fostered community relations through local partnerships and promotional events.
- Mentored department managers, driving cross-functional collaboration and accountability.
- Executed strategic marketing initiatives, elevating brand awareness within the community.
- Exceeded company targets consistently through proactive monitoring of KPIs and execution of corrective action plans when needed.
- Conducted regular performance evaluations for staff members, identifying areas for growth and development.
- Collaborated with other Store Directors on regional initiatives aimed at increasing brand presence in local markets.
Store Director
Ralph’s Grocery Company
10.2001 - 01.2018
- Protected store from loss or theft by setting and enforcing clear security policies.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Optimized merchandising layouts based on shopper insights and market trends leading to enhanced product visibility.
- Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.
- Addressed customer concerns promptly and effectively, resulting in increased loyalty and repeat business.
- Analyzed sales data to identify trends and opportunities for improvement, adjusting strategies accordingly.
- Oversaw staffing and training, safety compliance, inventory control and financial functions.
- Improved employee retention rates by creating a positive work environment that fostered teamwork and camaraderie among staff members.
- Cultivated strong relationships with vendors, negotiating favorable terms and conditions for the store''s benefit.
- Managed payroll administration for all employees in alignment with company policies and budgetary guidelines.
Education
Associate of Arts - Business Administration
Cerritos Community College
Cerritos, CA06-1996
Skills
- Sales leadership
- Vendor relationship development
- Staff leadership
- Brand awareness
- Business development
- Accounting and finance reporting
- People management
- Marketing
- Store operations
- Strategic planning
- Delegation Abilities
- Delegation
Languages
Spanish
Native or Bilingual
Timeline
Store Director
El Super Market
01.2018 - Current
Store Director
Ralph’s Grocery Company
10.2001 - 01.2018
Associate of Arts - Business Administration
Cerritos Community College