Martin Sugden
Barrie,ON
Summary
Dedicated customer care associate with extensive industry experience. Proven ability to establish rapport with clients and maintain high levels of customer satisfaction. Strong team player with a positive attitude, focused on contributing to company success. Results-oriented professional with a passion for building relationships and driving business growth.
Overview
22
22
years of professional experience
Work History
Merchandise execution associate
Cosmaroma
04.2023 - 04.2025
- Assisted in executing a total store reset, ensuring alignment with company standards and guidelines for merchandise placement.
- Organized and implemented merchandise setups that optimized store layout and enhanced customer experience.
- Collaborated with team members to perform efficient stocking, inventory management, and product transitions during the reset process.
- Ensured all product displays complied with safety regulations and visual merchandising principles.
- Conducted quality checks on merchandise setup, confirming correct pricing and signage updates.
- Supported continuous improvement efforts by identifying opportunities for better workflow during the reset project.
Seasonal sales Associate
Rona Home and Garden
01.2003 - 06.2013
- Assisted in the setup and organization of department displays, ensuring an appealing presentation to improve customer experience.
- Provided knowledgeable support to customers, addressing inquiries and guiding them toward suitable products to meet their needs.
- Contributed to the achievement of sales goals through active engagement with customers and effective promotion of available products.
- Maintained a clean and organized workspace, adhering to company standards and ensuring a professional environment.
- Collaborated with team members to ensure efficient restocking and inventory management throughout the assigned department.
- Supported seasonal promotional activities by preparing displays and providing product recommendations aligned with customer interests.
Education
High school diploma -
Adult learning center
Skills
- Enthusiastically engaging personality with a friendly welcoming demeanor Creating a cohesive vibe while working is important to me An amazing shopping experience for our customers is imperative Takes pride in a clean, neat/tidy and safe store Enjoys assisting in other areas of store when business needs are dictated
Timeline
Merchandise execution associate
Cosmaroma
04.2023 - 04.2025
Seasonal sales Associate
Rona Home and Garden
01.2003 - 06.2013
High school diploma -
Adult learning center