Dedicated crew trainer with a strong focus on customer service and employee training. Proven ability to enhance team performance during peak hours through effective training and adherence to operational procedures.
Overview
2
2
years of professional experience
Work History
Crew Trainer
McDonald's Restaurant
Fresno, CA
02.2024 - Current
Trained new crew members on food safety and customer service standards.
Ensured team adherence to operational procedures during peak hours.
Conducted regular performance evaluations to enhance staff efficiency.
Developed training materials and resources for ongoing employee development.
Trained other employees in customer service, food safety, and performance requirements.
Taught new team members correct procedures for all areas of operations.
VSA
Avis Budget Group
Fresno, CA
06.2025 - 08.2025
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Worked flexible hours across night, weekend, and holiday shifts.
Education
Associate of Science - Electrical Systems
Fresno City College
Fresno, CA
01-2028
Skills
Customer service
Employee training
Cash handling
Team leadership
Team leadership and supervision
Active listening
Decision-making
Accomplishments
Resolved product issue through consumer testing.
Languages
Spanish
Professional Working
Interests
I have a passion for photography and editing photos
Fashion and Style
I enjoy cooking for friends and family gatherings
I enjoy helping others and giving back to the community