Summary
Overview
Work History
Education
Skills
Hobbies and Interests
References
Languages
References
Timeline
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Martin Ren

Montréal,Canada

Summary

Dynamic professional with a proven track record in risk assessment and customer service excellence, notably at Intact. Skilled in Microsoft Office and adept in adaptability, I have significantly contributed to improving operational efficiency and fostering client relationships. My experience spans from housekeeping to insurance underwriting, showcasing versatility and leadership in diverse roles.

Overview

5
5
years of professional experience

Work History

Housekeeping Cleaner

GROUPE FORTIN - Fornet
Montreal, Canada
04.2022 - Current
  • Adhered to daily cleaning schedules and updated as needed based on demand.
  • Used cleaning chemicals following proper guidelines.

Insurance Underwriter

Intact
Montréal, Canada
04.2024 - 08.2024
  • Risk Assessment: Expertise in evaluating potential risks and determining the appropriate level of coverage for clients
  • Developed and maintained strong working relationships with brokers, clients, and internal colleagues
  • Evaluated customer records to ensure compliance with applicable laws and regulations

National Claims Admin, Internship

Economical Insurance
Montreal, Canada
06.2023 - 09.2023
  • Handled claims inquiries and provided exceptional customer service to policyholders
  • Managed payment inquiries, ensuring accuracy and timeliness in processing
  • Collaborated with team members to streamline administrative processes and improve efficiency

BRAND AMBASSADOR

Oxfam Québec
Montreal, Canada
04.2020 - 09.2022
  • Represented Oxfam Québec at various events, effectively communicating the organization's mission and objectives to diverse audiences
  • Engaged with donors, fostering meaningful connections, and raising awareness about Oxfam's programs and initiatives

Education

Bachelor of Commerce - Logistics And Supply Chain Management

Concordia University
Montreal, QC

Skills

  • Adaptability
  • Critical Thinking
  • Customer Satisfaction
  • Leadership
  • Microsoft Office
  • Time Management

Hobbies and Interests

  • Hiking
  • Boxing
  • Traveling
  • Family and Friends

References

References available upon request

Languages

  • English
  • French
  • Cantonesse

References

References available upon request.

Timeline

Insurance Underwriter

Intact
04.2024 - 08.2024

National Claims Admin, Internship

Economical Insurance
06.2023 - 09.2023

Housekeeping Cleaner

GROUPE FORTIN - Fornet
04.2022 - Current

BRAND AMBASSADOR

Oxfam Québec
04.2020 - 09.2022

Bachelor of Commerce - Logistics And Supply Chain Management

Concordia University

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Martin Ren