Martin Ren
Montreal,QC
Summary
Dynamic and dedicated professional seeking to leverage expertise in customer service and administrative roles within the insurance and financial services sector. Motivated and passionate individual with talent for designing and implementing effective workout programs to help clients reach their fitness goals.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
PERSONAL TRAINER
YMCA Canada
08.2022 - Current
- Tracked client progress and maintained complete and accurate client files
- Monitored client progress and provided feedback on exercise performance.
SUMMER STUDENT CLAIMS ADMINISTRATION
Economical Insurance
06.2023 - 09.2023
- Handled claims inquiries and provided exceptional customer service to policyholders
- Managed payment inquiries, ensuring accuracy and timeliness in processing
- Collaborated with team members to streamline administrative processes and improve efficiency.
- Managed over 50 customer calls per day.
BRAND AMBASSADOR
Oxfam Québec
05.2021 - 10.2022
- Represented Oxfam Québec at various events, effectively communicating an organization's mission and objectives to diverse audiences
- Engaged with donors, fostering meaningful connections, and raising awareness about Oxfam's programs and initiatives.
RECEPTIONIST/ CUSTOMER SERVICE
IGA Kraft Cote St-Luc
05.2020 - 05.2021
- Provided courteous and professional assistance to customers, addressing inquiries, and resolving issues promptly to ensure customer satisfaction
- Assisted with administrative tasks such as filing documents, copying materials.
Education
BUSINESS ADMINISTRATION IN INSURANCE AND FINANCIAL SERVIES IN FINANCIAL SERVICES AND INSURANCE CANDIDATE - Financial Services And Insurance
Vanier College
Montreal, QC 08.2021 - 05.2024
Skills
Customer Serviceundefined
Certification
Drivers License
Timeline
SUMMER STUDENT CLAIMS ADMINISTRATION
Economical Insurance
06.2023 - 09.2023
PERSONAL TRAINER
YMCA Canada
08.2022 - Current
BUSINESS ADMINISTRATION IN INSURANCE AND FINANCIAL SERVIES IN FINANCIAL SERVICES AND INSURANCE CANDIDATE - Financial Services And Insurance
Vanier College
08.2021 - 05.2024
BRAND AMBASSADOR
Oxfam Québec
05.2021 - 10.2022
RECEPTIONIST/ CUSTOMER SERVICE
IGA Kraft Cote St-Luc
05.2020 - 05.2021
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