Summary
Overview
Work History
Education
Skills
Timeline
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Martin Monague

Christian Island

Summary

Dynamic painting contractor with a proven track record at Aebig Painting, excelling in customer relations and project management. Successfully increased client satisfaction through exceptional service and efficient operations, while leading a high-performing team. Skilled in financial management and negotiation, driving business growth and fostering strong client relationships. Ability to problem solve.

Overview

27
27
years of professional experience

Work History

Owner/operator Painting Contractor

Martin Monague Holdings
01.2012 - 11.2023
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.

Painter/Foreman Painter

Aebig Painting
01.1997 - 10.2016
  • Painted surfaces using brushes, spray guns, and paint rollers.
  • Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
  • Painted indoor areas such as hallways, bathrooms, and lobbies.
  • Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
  • Prepared surfaces for painting by cleaning, sanding, and repairing defects to ensure smooth results.
  • Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
  • Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
  • Applied primer, paints, varnishes and lacquers to walls and surfaces using traditional and sprayer methods.
  • Operated power sprayers and hand tools to prepare and paint large areas.
  • Delivered high-quality painting services on time and within budget for a variety of clients.
  • Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
  • Consistently met safety regulations while working on-site at both residential and commercial properties.
  • Worked holidays and weekends depending on shifting needs of project.
  • Improved customer relations through strong communication skills and attention to detail in all projects.
  • Protected surfaces from damage and spills by using drop cloths prior to and during painting.
  • Excelled under tight deadlines without sacrificing quality or client satisfaction, ensuring repeat business and positive referrals.
  • Safely operated lifts, scaffolding, and ladders to complete large-scale jobs efficiently.
  • Exceeded client expectations by consistently delivering high-quality workmanship within established timelines.
  • Reduced waste materials by accurately estimating paint quantities needed for each job.
  • Enhanced the appearance of residential and commercial spaces by skillfully applying paint, wallpaper, and other finishes.
  • Managed inventory of supplies and ensured proper maintenance of painting equipment for optimal performance on each job site.
  • Calculated amount of paint and other materials needed for each job accurately.
  • Streamlined the painting process with efficient use of tools and equipment, reducing project costs.
  • Evaluated completed work for quality and adherence to standards and client requirements.
  • Increased client satisfaction by providing accurate color consultations and recommendations.
  • Accomplished seamless blending between old paintwork areas with new applications using careful color matching techniques.
  • Provided exceptional customer service in addressing concerns or changes during the course of projects.
  • Achieved consistent quality control standards throughout entire workspaces by conducting regular inspections during ongoing projects.
  • Enhanced ambiance of indoor spaces with thoughtful color schemes and finishes.
  • Maintained safe work environment by adhering to health and safety protocols during all painting tasks.
  • Ensured customer satisfaction, addressing and resolving any issues with paint applications promptly.
  • Prepared surfaces for painting by cleaning, sanding, and filling holes, ensuring smooth finishes.
  • Supported business growth by consistently receiving positive client feedback and referrals.

Education

Bachelor of Arts - Social Work

North Island College
Port Alberni, BC

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Client service
  • Project management
  • Operations management
  • Business management
  • Business planning
  • Project estimating
  • Staff management
  • Marketing
  • Team oversight
  • Financial management
  • Staff hiring
  • Business administration
  • Business marketing
  • Consulting
  • Negotiation
  • Sales leadership
  • Employee development
  • Bidding processes
  • Contract management

Timeline

Owner/operator Painting Contractor

Martin Monague Holdings
01.2012 - 11.2023

Painter/Foreman Painter

Aebig Painting
01.1997 - 10.2016

Bachelor of Arts - Social Work

North Island College
Martin Monague