Martin Menzies
Brampton,ON
Summary
Dynamic Senior Sales Consultant and Social Media Manager at Erinwood Ford Sales Inc, adept at relationship selling and negotiation. Proven track record in enhancing customer satisfaction and loyalty through tailored solutions and exceptional service. Skilled in leveraging social media for brand visibility, driving engagement, and fostering strong client connections.
Overview
32
32
years of professional experience
Work History
Senior Sales Consultant/Social Media Manager
Erinwood Ford Sales Inc
08.2009 - Current
- Assisted clients in identifying needs and recommending tailored solutions.
- Conducted market research to identify new business opportunities and trends.
- Managed customer inquiries, ensuring timely responses and enhanced satisfaction.
- Participated in training sessions to enhance product knowledge and sales techniques.
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Established strong client relationships for increased customer loyalty and repeat business.
Owner/Operator
Si Vous Play Sports
05.1993 - 06.2009
- Streamlined daily operations to enhance efficiency and reduce overhead costs.
- Implemented inventory management systems to optimize stock levels and minimize waste.
- Trained and mentored staff on best practices for customer service and operational procedures.
- Developed marketing strategies to increase brand visibility and drive customer engagement.
- Conducted regular performance reviews, fostering a culture of continuous improvement among team members.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Education
Georgian College of Applied Arts And Technology
Barrie09.2009
Skills
- Sales consultation
- Interpersonal and written communication
- Outbound sales calling
- Negotiation expertise
- Social media
- Relationship selling
Languages
English
Full Professional
Timeline
Senior Sales Consultant/Social Media Manager
Erinwood Ford Sales Inc
08.2009 - Current
Owner/Operator
Si Vous Play Sports
05.1993 - 06.2009
Georgian College of Applied Arts And Technology