Martin Mathenge
Toronto,ON
Summary
Professional therapist with extensive hands-on experience in delivering therapeutic and relaxing treatments. Strong foundation in anatomy and physiology, adept at tailoring sessions to meet client needs and improve overall well-being. Known for excellent team collaboration and flexibility in adapting to changing demands. Renowned for compassionate approach, strong communication skills, and focus on achieving tangible results.
Overview
6
6
years of professional experience
Work History
Concierge
Elite Residential Concierge Services
10.2019 - Current
- Provided top-notch customer service to residents and visitors, addressing concerns and answering inquiries promptly.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Contributed to a safe living environment by enforcing community rules and regulations consistently.
- Assisted in emergency situations, following established protocols and providing support to first responders.
- Collaborated with property management team for efficient coordination of maintenance requests and incident reporting.
- Enhanced building security by conducting regular patrols and monitoring CCTV systems.
- Maintained a professional demeanor while managing access control, ensuring only authorized personnel entered the premises.
- Conducted thorough investigations into reported incidents, documenting findings and implementing corrective actions when necessary.
Education
Registered Massage Therapist
Trios College
Toronto, ON02-2027
Security Guard
Centre of Security
Toronto, ON07-2019
Skills
- Customer service
- Anatomy and physiology
- Therapeutic exercise
- Social skills
- Treatment Planning
- Massage therapy
- Muscle and body assessment
- Relaxation techniques
- Injury rehabilitation
- Sports massage
- Client relations
Languages
English
Timeline
Concierge
Elite Residential Concierge Services
10.2019 - Current
Registered Massage Therapist
Trios College
Security Guard
Centre of Security
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