Summary
Overview
Work History
Education
Skills
Timeline
Generic

Martin Fonseca

Kerman

Summary

Accomplished professional with a proven track record in financial services and operations management, notably at Citibank. Expert in regulatory compliance and risk management, coupled with exceptional time management skills. Fluent in Spanish, adept at enhancing operational efficiency and customer satisfaction, with a focus on achieving stringent safety and performance standards.

Overview

8
8
years of professional experience

Work History

Universal Banker

Citibank
10.2022 - Current

Experienced Universal with a strong background in financial services, customer relationship management. Skilled in handling transactions, managing accounts, and providing exceptional customer service. Proficient in financial analysis, risk assessment, and regulatory compliance.

Operations Training Instructor

Allegiant
09.2019 - 11.2023

Developed and delivered comprehensive training programs for flight operations personal. Expertise in curriculum design, instructional techniques, and regulatory compliance. Skilled in assessing training needs, conducting workshops, and ensuring that staff are well-prepared to meet operational standards and safety protocols.

Ramp Operations Supervisor

Flight Service & Systems
08.2018 - 05.2023

Dedicated Airport Ramp Supervisor with extensive experience in overseeing ground operations, including aircraft loading and unloading, baggage handling, and safety compliance. Ability to manage teams, coordinate with various departments, and ensure timely and efficient turnaround of flights. Strong focus on safety protocols, operational efficiency, and customer satisfaction.

Election Officer

Fresno County Elections
06.2016 - 11.2017

Experienced in overseeing polling stations, managing voter registration, and ensuring compliance with electoral laws and procedures. Coordinated with elections staff, handled sensitive information, and providing excellent customer service to voters. Ability to maintain accuracy and integrity in all aspects of election operations.

Education

Bachelor of Science - Criminal Justice

California State University - Fresno
Fresno, CA
06.2025

Associate of Science - Criminal Justice

Fresno City College
Fresno, CA
12.2017

High School Diploma -

Kerman High School
Kerman, CA
06.2015

Skills

  • Risk Management
  • Time Management
  • Regulatory Compliance
  • Fluent in Spanish

Timeline

Universal Banker

Citibank
10.2022 - Current

Operations Training Instructor

Allegiant
09.2019 - 11.2023

Ramp Operations Supervisor

Flight Service & Systems
08.2018 - 05.2023

Election Officer

Fresno County Elections
06.2016 - 11.2017

Bachelor of Science - Criminal Justice

California State University - Fresno

Associate of Science - Criminal Justice

Fresno City College

High School Diploma -

Kerman High School
Martin Fonseca