Martin Crnkovic
BRAMPTON,ON
Summary
Detail-oriented and client-focused professional with a passion for long-term relationship building and tailored advice in retail luxury sales. Committed to creating meaningful client relationships and delivering thoughtful, high quality advice tailored to individual needs. Eager to expand knowledge in fine timepieces and develop in the luxury watch industry. Driven, adaptable, and motivated to grow long-term within the company.
Overview
6
6
years of professional experience
Work History
Style Advisor
Harry Rosen
Mississauga, Ontario
03.2024 - Current
- Assisted customers with personalized style recommendations and product selections.
- Maintained knowledge of current fashion trends and merchandise offerings.
- Educated clients on garment care and styling techniques for optimal use.
- Greeted customers and provided exceptional customer service.
- Resolved customer complaints promptly and professionally.
- Organized merchandise displays to attractively showcase products.
- Created exceptional experiences for clients, built long-term relationships and helped clients find perfect style solutions to fit individual fashion needs while maximizing sales volume.
- Established relationships with vendors and suppliers to maintain an up-to-date inventory of stylish apparel options.
- Assisted customers in selecting clothing items that suited their individual style needs.
Financial Advisor
TD Canada Trust
Toronto, Ontario
02.2020 - 03.2024
- Advised clients on investment strategies and financial planning solutions.
- Developed comprehensive financial plans tailored to individual client needs.
- Educated clients on available products, services, and investment options.
- Explained advantages and disadvantages of available financial products to customers to maximize satisfaction.
- Communicated regularly with clients via phone, email, or video conferencing regarding their financial matters.
- Developed and deepened relationships with new and existing clients to advance progress and improve business.
Education
Fashion Business
George Brown College
Toronto04-2019
Skills
- Relationship building
- Conflict resolution
- Team collaboration
- Client consultation
- Tailoring advice
- Personal shopping abilities
- Styling experience
- Product expertise
Timeline
Style Advisor
Harry Rosen
03.2024 - Current
Financial Advisor
TD Canada Trust
02.2020 - 03.2024
Fashion Business
George Brown College