Martin Cousineau
46 Rue Du Boisé Lachute,QC
Summary
At Continental Tire Canada, I spearheaded quality improvements and process optimizations as a Product Service Manager, leveraging my expertise in operations management and fostering teamwork. My strategies boosted customer satisfaction and efficiency, notably through implementing lean manufacturing principles, achieving significant cost savings.
Overview
10
10
years of professional experience
Work History
Product Service Manager
Continental Tire Canada
07.2013 - 07.2023
- Improved product quality by implementing rigorous testing protocols and providing actionable feedback to development teams.
- Streamlined processes for faster issue resolution, establishing clear communication channels between support teams and clients.
- Enhanced customer satisfaction by developing and implementing effective service strategies tailored to specific client needs.
- Introduced lean manufacturing principles into daily operations, eliminating waste and driving significant cost savings over time.
- Optimized inventory management through data-driven analysis and forecasting, reducing stockouts and improving overall efficiency.
Education
High School Diploma -
Georges Étienne Cartier
Longueuil, QCSkills
- Operations Management
- Product marketing
- Product Launches
- Product Lifecycle Management
- Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
Product Service Manager
Continental Tire Canada
07.2013 - 07.2023
High School Diploma -
Georges Étienne Cartier
Similar Profiles
Emily ThomasEmily Thomas
Manufacturing Operations at Continental Tire Mt. VernonManufacturing Operations at Continental Tire Mt. Vernon
Siphokazi DokwanaSiphokazi Dokwana
Compounder at Continental TireCompounder at Continental Tire
Tess TobinTess Tobin
Forklift Operator/TSU Mixing at Continental Tire the Americas, LLCForklift Operator/TSU Mixing at Continental Tire the Americas, LLC
Alexander GamboaAlexander Gamboa
Senior Compliance Specialist at IG Wealth ManagementSenior Compliance Specialist at IG Wealth Management
Hussein SabeaHussein Sabea
Shipping Forklift Operator at Techo-BlocShipping Forklift Operator at Techo-Bloc