MARTIN BORBE
Burlington,Canada
Overview
50
50
years of professional experience
Work History
Miway Transit – City of Mississauga
01.2009 - Current
- Drive or operate buses, according to schedules and routes.
- Follow all traffic laws, transit authority policies, and safety regulations.
- Conduct pre-trip and post-trip vehicle inspections to ensure safety and report mechanical issues.
- Provide excellent customer service, treating passengers with courtesy and respect.
- Collect fares or monitor fare systems.
- Handle disputes over fares tactfully and professionally.
- Maintain a safe environment on board.
- Monitor passenger behavior, defuse conflicts, and contact transit security or authorities if needed.
- Follow emergency procedures in case of accidents, medical incidents, or security threats.
- Communicate with transit control or dispatch about incidents, accidents, or service interruptions.
- Represent the transit agency as a frontline employee.
- Uphold a professional appearance and demeanor.
- Remain calm under stress and maintain patience in challenging situations (e.g., heavy traffic, difficult passengers).
Grocery Store Manager
Loblaw Companies Limited
01.1976 - 01.2009
- Manage Grocery Department with respect to labour management, department contribution, sales, gross profit, shrink.
- Plan and prepare work schedules, assigning employees to different tasks.
- Responsible for merchandising programs such as Insiders, No Name, Blue Menu, PC Organics.
- Coach and direct workers in preparing merchandise displays and advertising copy.
- Research and recommended changes in the way products should be merchandised as per sales planner.
- Provide customer service support.
- Merchandise PC Organics products and assisted the Natural Value department with regards to promotions.
- Monitor profit and loss statements for Grocery, Dairy, Frozen, Bulk and Natural Value.
- Train newly hired Grocery Managers and new employees for Grocery, Dairy, Frozen, Bulk departments.
- Back-up Store Manager when he/she is on vacation.
Safety Director
Penetang-Midland Coach Lines
01.1986 - 01.1996
- Train drivers, upgrade their licenses to Class B.
- Teach classroom sessions for defensive driving and air brake courses.
- Accident investigation and follow-up.
- Estimating damages on vehicles for insurance purposes.
- Experience in driving highway coaches and school buses.
- Current Class BZ license.
Education
Mechanical Engineering
Ryerson Polytechnic Institute
High School - undefined
North Albion Collegiate
Broadcasting
National Institute of Broadcasting
Aviation
Toronto Helicopters
Skills
- Computers skills – Microsoft Word, Excel, PowerPoint, Outlook
- Strong people and communication skills (both verbal and written)
- Superior customer relations skills and strong sense of professionalism
- Well developed problem solving skills including experience formulating and executing action plans
- Great Motivator and Coach
- Very efficient in planograms
- Technical Skills
Languages
English
Full Professional
German
Full Professional
Timeline
Miway Transit – City of Mississauga
01.2009 - Current
Safety Director
Penetang-Midland Coach Lines
01.1986 - 01.1996
Grocery Store Manager
Loblaw Companies Limited
01.1976 - 01.2009
High School - undefined
North Albion Collegiate
Broadcasting
National Institute of Broadcasting
Aviation
Toronto Helicopters
Mechanical Engineering
Ryerson Polytechnic Institute