Martin Bechara Garralla
Edmonton,Alberta
Summary
Diligent professional with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with merchandise exchange protocols and adaptable to new processes and procedures.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Graphic Designer and Sign Maker
Horizon Sign Solutions, Signs, Decals and Wraps
Edmonton, Alberta
11.2023 - Current
- Designed various indoor and outdoor signage, including pop-up banners and vehicle/window graphics. Generated concepts, conducted client proofing, and prepared production files for development.
- Handled inventory management for printing and cutting vinyls, ensuring accurate tracking of materials used on different substrates.
- Managed inventory for printing and cutting vinyls, accurately tracking materials across different substrates.
Guest Services Associate /Ski Rental Technician
Edmonton Ski Club
Edmonton, Alberta
10.2025 - 04.2026
- Handled customer interactions, processed transactions accurately, and identified sales opportunities to enhance guest experience.
- Provided prompt assistance to guests with inquiries and detailed information about services offered.
- Delivered updated and accurate information in response to guest inquiries.
- Handled reservations and ensured accurate booking details for guests.
Hospitality (Cashier, Bartender, Server)
Levy Canada (Compass Group) at Ford Edmonton Park
Edmonton, Alberta
05.2023 - 11.2025
- Provided exceptional customer service and efficiently handled transactions as a cashier and food server.
- Took customer orders with meticulous attention and maintained composure during peak periods.
- Controlled food inventory and monitored refrigerator temperatures.
- Participated in Joint Health & Safety Committee to develop work area.
Graphic Designer and Photographer
Universidad Nacional del Nordeste (UNNE) - Faculty of Medicine
Corrientes, Corrientes (Argentina)
01.2019 - 03.2023
- Designed visual materials for faculty events and educational programs, enhancing engagement and communication.
- Managed branding consistency across diverse media platforms for the faculty.
- Produced promotional displays, packaging and marketing collateral for retail environments.
- Maintained digital asset library, organizing graphics, photos, and artwork for efficient access and usage.
Customer Service and Assistant Hotel Manager
Mariápolis Lía, Casa Betania (Guesthouse)
O'higgins, Buenos Aires (Argentina)
05.2015 - 12.2016
- Coordinated daily operations and guest services at guesthouse to enhance guest satisfaction.
- Ensured housekeeping standards met to maintain cleanliness and organization throughout property.
- Monitored housekeeping standards to maintain cleanliness and organization throughout the property.
- Evaluated customer feedback data from surveys and implemented changes to improve guest experience.
- Prepared reports on occupancy levels, revenue projections, staffing needs.
Education
Bachelor's Degree - Graphic Design
Universidad Nacional Del Nordeste
Resistencia, Chaco, ArgentinaSkills
- Beverage presentation
- Cash handling skills
- Point-of-sale systems
- Inventory control
- Liquor law compliance
- Sales strategies
- Collaboration tools expertise
- Project management knowledge
- Attention to detail
- Effective communication
- Problem solving
- Bilingual in English and Spanish
- Office Suite proficiency
- Relationship management
Certification
• Adobe Illustrator for Advanced Illustration - 09 / 2024 - Online Course - Domestika Basics - By Aarón Martínez
• Design Thinking for Project Management - 05 / 2024 - Online Course - Domestika - By Silvia Calvet
• Indigenous Canada - 09 / 2023 - Massive Open Online Course - University of Alberta
• Introduction to Project Management - 09 / 2022 - Online Course - IBM (International Business Machines Corporation)
• Design Thinking for Project Management - 05 / 2024 - Online Course - Domestika - By Silvia Calvet
• Indigenous Canada - 09 / 2023 - Massive Open Online Course - University of Alberta
• Introduction to Project Management - 09 / 2022 - Online Course - IBM (International Business Machines Corporation)
Timeline
Guest Services Associate /Ski Rental Technician
Edmonton Ski Club
10.2025 - 04.2026
Graphic Designer and Sign Maker
Horizon Sign Solutions, Signs, Decals and Wraps
11.2023 - Current
Hospitality (Cashier, Bartender, Server)
Levy Canada (Compass Group) at Ford Edmonton Park
05.2023 - 11.2025
Graphic Designer and Photographer
Universidad Nacional del Nordeste (UNNE) - Faculty of Medicine
01.2019 - 03.2023
Customer Service and Assistant Hotel Manager
Mariápolis Lía, Casa Betania (Guesthouse)
05.2015 - 12.2016
Bachelor's Degree - Graphic Design
Universidad Nacional Del Nordeste