Versatile and results-oriented management professional with over 4 years of combined experience in retail leadership and animal care facility operations. Proven ability to lead teams, optimize day-to-day processes, and deliver exceptional service—whether managing a fast-paced retail store or ensuring a safe, engaging environment for dogs at a busy daycare. Skilled in staff training, customer relations, scheduling, inventory management, and problem-solving. Recognized for creating positive team cultures, improving operational efficiency, and maintaining high standards of service and care. Passionate about leadership, customer satisfaction, and animal well-being.