Martha Velinda Hernandez
Riverside
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Associate
Food 4 Less Supermarket
Riverside
04.2022 - Current
- Processed transactions using a point-of-sale system.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Demonstrated product features and benefits for customers' needs.
Sales Associate Supervisor
Alma’s Ice-Cream
Riverside
02.2016 - 08.2019
- Conducted regular meetings with the sales team to discuss objectives, promotions, and other relevant topics.
- Performed cashier duties when necessary during peak business periods or unexpected absences.
- Managed payroll activities including tracking employee hours worked and approving time off requests.
Education
High School Diploma -
Rubidoux High School
Riverside, California05-2018
Associate of Science - Behavioral Sciences
Riverside City College
Riverside, CASkills
- Point-of-sale systems
- Transaction processing
- Product demonstrations
- Customer relationship management
- Inventory management
- Employee training
- Retail store operations
- Flexible schedule
- Client service
- Bilingual communication
Certification
- Food Handlers certified
Timeline
Sales Associate
Food 4 Less Supermarket
04.2022 - Current
Sales Associate Supervisor
Alma’s Ice-Cream
02.2016 - 08.2019
High School Diploma -
Rubidoux High School
Associate of Science - Behavioral Sciences
Riverside City College