Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Martha Paola Miguez Ventura

Desert Hot Springs

Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Patient Concierge

LifeKind Health
02.2025 - Current
  • Provided excellent customer service to patients and medical staff.
  • Responded to inquiries by directing calls to appropriate personnel.
  • Resolved customer complaints using established follow-up procedures.
  • Verified patient insurance eligibility and entered patient information into system.
  • Answered incoming calls, scheduled appointments and filed medical records.
  • Engaged with patients to provide critical information.
  • Facilitated communication between patients and various departments and staff.

Medical Assistant

Eisenhower Lucy Curci Cancer Center
04.2024 - 02.2025
  • Performed medical records management, including filing, organizing and scanning documents.
  • Prepared lab specimens for diagnostic evaluation.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.

Medical Assistant

Desert Cities Allergy & Otolaryngology
01.2023 - 01.2024
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Assisted in In-Office procedures
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Education

Certificate - Medical Assistant

Mayfield College
Cathedral City, CA
01-2023

High School Diploma -

Penn Foster
Cathedral City, CA
10-2022

Skills

  • Appointment scheduling
  • Insurance claims
  • Patient relations
  • Medical records oversight
  • Vital signs recording
  • Wound care management
  • Patient care coordination
  • Basic life support
  • Patient Rooming

Certification

  • Basic Life Support- American Heart Association (2024)
  • CPR- Red Cross (2024)

Languages

Spanish

Timeline

Patient Concierge

LifeKind Health
02.2025 - Current

Medical Assistant

Eisenhower Lucy Curci Cancer Center
04.2024 - 02.2025

Medical Assistant

Desert Cities Allergy & Otolaryngology
01.2023 - 01.2024

Certificate - Medical Assistant

Mayfield College

High School Diploma -

Penn Foster

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Martha Paola Miguez Ventura