Brian Nyangari Ogutu
Electric And Electronic Engineer
Ottawa,ON
Summary
Passionate Volunteer with experience in various types of outreach initiatives. Energetic individual with compassionate nature and drive to serve local community. Offers in-depth knowledge of community resources and energy to tackle challenging demands.
Overview
21
21
years of professional experience
Work History
Volunteer
Matthew House Furniture Bank And Fire Of God Church.
Ottawa, Ontario
08.2024 - Current
- Provided assistance to staff in the daily operations of the organization.
- Organized and maintained records of volunteer hours and donations.
- Created and distributed marketing materials for upcoming events.
- Compiled reports on volunteer activities and accomplishments.
Pam Golding Properties,
Self Employed
Kenya, Nairobi
03.2022 - 05.2024
- Developing strategies to increase the value of properties for sale.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked with cross-functional teams to achieve goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Utilized various software and tools to streamline processes and optimize performance.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Achieved cost-savings by developing functional solutions to problems.
Africa Instant Services
Managing Director
Kenya, Nairobi
01.2009 - 08.2019
- Assisted customers with product selection, ordering, shipping and returns.
- Ensured accuracy of customer information in databases.
- Troubleshot hardware problems using diagnostic software tools.
- Assisted customers in setting up new equipment or programs.
- Used service skills and technical knowledge to ascertain issues and provide swift, successful resolutions.
- Conducted customer satisfaction surveys to identify areas for service improvement.
- Answered customers' questions and addressed complaints in person and via phone.
- Responded to questions about local area and company services.
- Ordered stock and priced and shelved incoming goods.
Eye on Africa Art
Business Owner
Kenya, Nairobi
01.2007 - 02.2010
- Assisted in the training of new staff members regarding office protocols and policies.
- Remained up to date on current trends, and attended industry shows.
- Used print strategies such as newspaper ads, business catalogs, and marketing brochures to bring in and capture new customers.
Real Estate Assistant
Inside Truck Real Estate
UAE, Dubai
01.2008 - 03.2009
- Assisted real estate agents with scheduling appointments, conducting market research and preparing sales documents.
- Coordinated open houses and showings for potential buyers and sellers.
- Maintained accurate records of all transactions including contracts, closing statements and other legal documents.
- Provided administrative support to real estate agents by organizing paperwork, answering phones, responding to emails and managing calendars.
Administrator
Institute Of Media and Technology
Kenya, Thika
01.2004 - 02.2007
- Assisted in the development of new administrative systems, procedures and policies.
- Managed office supplies inventory and placed orders when necessary.
- Maintained filing system for important documents such as contracts and invoices.
- Coordinated meetings, conferences, travel arrangements.
- Provided general administrative support to staff members.
Education
AixSafety.com
WHMIS
Canada10-2024
High School Diploma -
Central Institute Of Management, India
India05-2003
Bachelor of Arts - Economic Studies
Shivaji University
India04-2003
Skills
- Telephone Etiquette
- Event Setup
- Administrative Support
- Professional Appearance
- Community Outreach
- Budgeting and finance
- Project Oversight
- Attention to Detail
Timeline
Volunteer
Matthew House Furniture Bank And Fire Of God Church.
08.2024 - Current
Pam Golding Properties,
Self Employed
03.2022 - 05.2024
Africa Instant Services
Managing Director
01.2009 - 08.2019
Real Estate Assistant
Inside Truck Real Estate
01.2008 - 03.2009
Eye on Africa Art
Business Owner
01.2007 - 02.2010
Administrator
Institute Of Media and Technology
01.2004 - 02.2007
AixSafety.com
WHMIS
High School Diploma -
Central Institute Of Management, India
Bachelor of Arts - Economic Studies
Shivaji University
Similar Profiles
Mava John JoshuaMava John Joshua
Volunteer Work at Matthew House Furniture BankVolunteer Work at Matthew House Furniture Bank
NNADOZIE JOHN NWACHUKWUNNADOZIE JOHN NWACHUKWU
Volunteer at Matthew Furniture BankVolunteer at Matthew Furniture Bank
Chris Imodu-JoelChris Imodu-Joel
Pastor at The Redeemed Christian Church Of God Jesus HousePastor at The Redeemed Christian Church Of God Jesus House