Martha Leticia Vanegas Jacome
Vancouver,BC
Summary
Responsible individual with experience working at several hotels and resorts in a housekeeping capacity. Looking to bring reliable and well-developed skills as a guest room attendant to a new organization.
Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus. Hardworking Cleaner bringing 6 years of experience handling all types of cleaning. Dedicated to creating comfortable, clean environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Room Attendant
Jim Anderson
02.2021 - 03.2024
- Enhanced guest satisfaction by providing thorough and timely room cleaning services.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
- Performed laundry duties for improved efficiency and faster room turnover times.
- Ensured positive guest experiences with prompt response to special requests and additional services.
- Contributed to team efforts in meeting occupancy goals through efficient room preparation and availability.
- Assisted housekeeping management with inventory control, reducing wastage and ensuring adequate supplies for daily tasks.
- Maintained hotel safety standards by adhering to proper procedures for handling chemicals and equipment during cleaning tasks.
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
Dietary Aide
Aman
01.2019 - 02.2021
- Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Collaborated with healthcare professionals to develop individualized meal plans based on patient needs, resulting in better health outcomes.
- Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
- Followed all food safety regulations while preparing meals for patients.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
Hospital Cleaner
Bhawana Bassi
04.2016 - 07.2019
- Enhanced patient comfort by maintaining cleanliness and sanitation of hospital rooms and common areas.
- Reduced infection rates by diligently disinfecting surfaces and equipment in accordance with established protocols.
- Ensured optimal facility appearance for patients, staff, and visitors through regular floor care, trash removal, and detail cleaning tasks.
- Safeguarded patient privacy by adhering to strict confidentiality policies while performing cleaning duties in occupied rooms.
- Upheld high standards of cleanliness in operating rooms, ensuring a sterile environment for surgical procedures following strict protocols.
- Managed laundry services efficiently, delivering clean linens promptly to various departments as required.
- Collaborated effectively with the maintenance team to address building-related issues, ensuring a well-kept facility for patients and staff.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Used time management and efficient cleaning methods to meet deadlines.
- Organized and used industrial cleaning products following strict safety procedures.
- Removed trash, debris and other waste materials from premises.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
Skills
- Guest Relations
- Maintenance reports
- Trash waste and removal
- Materials Storage
- Housekeeping
- Safety Procedures
- Maintenance understanding
- Sanitation Practices
- Cleaning techniques
- Teamwork
- Hospitality industry
- Room preparation
- Corporate Compliance
- Bed making proficiency
- Laundry expertise
- Housekeeping knowledge
- Safe Chemical Handling
- Restroom Servicing
- Floor Vacuuming
- Residential Cleaning
- Customer Service
- Kitchen Cleaning and Dishwashing
- Deep Cleaning Protocols
- Equipment Disinfection
- Customer Inquiry and Response
- Organizational Skills
- Team Support and Collaboration
- Health and safety compliance
- Interpersonal Communication
- Guest Service and Support
Languages
Spanish
Full Professional
English
Professional Working
Certification
- Entry to Hospitality Careers for Women, Vancouver Career College - 2017-2018
- Food safe Level 1
Timeline
Room Attendant
Jim Anderson
02.2021 - 03.2024
Dietary Aide
Aman
01.2019 - 02.2021
Hospital Cleaner
Bhawana Bassi
04.2016 - 07.2019
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