Summary
Overview
Work History
Education
Skills
Activities
Languages
Timeline
Generic

MARTHA TREVINO

Perris

Summary

Desire the position of Administrative Assistant in a fast-paced work environment, bringing a wealth of experience in performing general administrative duties, including administrative, general secretarial and technical services for managers, project teams, and clients.

Experienced healthcare professional prepared to make significant impact. Skilled in patient care, medical procedures, and health education. Strong focus on team collaboration and achieving results. Adaptable to changing needs with reliable and supportive approach.

Overview

24
24
years of professional experience

Work History

Health Care Provider

County of Riverside
03.2014 - Current
  • Prepare meals, cleans house or does laundry
  • Help with activities of daily living like dressing, bathing, administering medications
  • Aid with transferring the recipient in and out of bed
  • Assist with physical therapy, injections, feeding tubes or other medical processes
  • Arrange the medical appointments and transportation to the doctor or clinic
  • Order and pick up medications at the drugstore
  • Discuss the care plan and needs with the doctors and care managers
  • Handle a crisis or medical emergency
  • Fill the designated 'on-call' position for the family member
  • Maintained a safe and sanitary environment for patients, staff, and visitors by enforcing infection control protocols.
  • Partnered with healthcare teams to address care plan management, development and implementation.
  • Delivered high-quality care under pressure during emergency situations or times of increased caseloads.
  • Administered medications and treatments as prescribed by physicians.
  • Participated in ongoing professional development opportunities to stay current on industry best practices and advancements in the field.
  • Administered specialized treatment for multiple patients daily.
  • Coordinated and integrated health care resources for community-based programs.

Vendor Returns/Quality Control Associate

Amazon
10.2018 - 03.2025
  • Company Overview: Inventory Control
  • Responsible for all vendor and customer returns
  • Execute and perform activities of the returns clerk at a distribution center
  • Assist and support returns officer effectively on a day to day task
  • Coordinate returns clerk activities with warehouse management and distribution center
  • Process returns of unordered and non-saleable merchandize
  • Inspect and verify products and merchandize worth returning
  • Verify and inspect all forms, reports and records relating to product returns
  • Inspect and reconcile quantities returned with that of the return's forms and documents
  • Ensure customer satisfaction through handling of product returns and exchanges
  • Maintain and manage a database of all product returns and exchanges
  • Adhere to and comply with corporate standards and procedures in handling returns
  • Inventory Control
  • Strengthened vendor relationships by maintaining open communication and promptly addressing any concerns or issues.
  • Implemented an efficient vendor management system that streamlined operations and reduced administrative workload.
  • Implemented feedback system for vendors, leading to improvements in product quality.
  • Built relationships with customers and community to promote long term business growth.

Administrative Assistant Supervisor

Dizzy Danny's
01.2010 - 08.2018
  • Provide general administrative and clerical support including mailing, scanning, faxing and copying to management
  • Maintain electronic and hard copy filing system
  • Open, sort and distribute incoming correspondence
  • Perform data entry and scan documents
  • Assist in resolving any administrative problems
  • Answer calls from customers regarding their inquiries
  • Prepare and modify documents including correspondence, reports, drafts, memos and emails
  • Schedule and coordinate meetings, appointments and travel arrangements for owner
  • Billing, accounts payable/receivable and collections
  • Payroll
  • Hiring and terminating employees
  • Overseeing calendar events
  • Arranging schedule business flights
  • Increased efficiency in the department by delegating tasks to administrative assistants and monitoring progress.
  • Organized spaces, materials and catering support for internal and client-focused meetings.

Immigration Officer Lead

Department of Homeland Security
09.2001 - 03.2009
  • Researching and analyzing applications and petitions and supporting documentation
  • Interviewing petitioners and applicants to assess credibility and denying or granting petitions and applications
  • Conduct security checks and provide assistance to Federal law enforcement agencies to identify individuals who are ineligible for immigration benefits due to national security
  • Handled sensitive information securely by adhering strictly to data protection protocols when accessing databases containing personal data of applicants or detainees.
  • Demonstrated cultural sensitivity during interactions with diverse populations from around the world seeking entry into the United States.
  • Supported efforts aimed at combating human trafficking by identifying victims, working closely with victim support services, and pursuing offenders within the scope of my role as an Immigration Officer.
  • Issued visas to visitors stating how long visitor is permitted to legally stay in country.
  • Managed workload efficiently while prioritizing cases based on risk assessment criteria provided by supervisors.
  • Investigated visitors who have remained in country longer than visa permitted.
  • Maintained high standards of professionalism and integrity while enforcing immigration laws and regulations.
  • Collected and arranged client documents and data for application submission.
  • Conducted interviews with applicants to determine eligibility for entry or residence in the United States.
  • Provided accurate information on immigration policies, processes, and requirements to both the public and internal stakeholders.
  • Contributed to successful deportation proceedings by gathering evidence, preparing reports, and testifying in court as needed.
  • Conducted investigations and interviews to pursue illegal immigrants with falsified information on applications for asylum, visas or citizenship.
  • Reduced immigration fraud through thorough examination of documents and identification of inconsistencies.
  • Served as a liaison between my department and foreign consulates in order to expedite the processing of visa applications or resolve other issues affecting international travelers.

Education

SURGICAL TECHNICIAN -

KAISER PERMANENTE
06.1993

HIGH SCHOOL DIPLOMA -

VICTORIA HIGH SCHOOL
05.1987

Skills

  • Analytical thinking
  • Attention to detail
  • Communication Skills
  • Ability to work in harmony with coworkers
  • Multitasker
  • Dependable/trustworthy
  • Determination
  • Enthusiasm
  • Self-driven
  • Customer Service
  • Compassionate care
  • Teamwork

Activities

On my free time I enjoy giving back to the community, such as going to Mexico with an outreach group to provide food and clothing for the homeless and orphan children. I also give back to the community by volunteering during the holidays to various outreaches to feed the homeless population in our surrounding areas. I am proficient in the Spanish language as well as reading and writing. I have 20+ years' experience as a lead and as a supervisor as well as experience in customer service.

Languages

Spanish
Native or Bilingual

Timeline

Vendor Returns/Quality Control Associate

Amazon
10.2018 - 03.2025

Health Care Provider

County of Riverside
03.2014 - Current

Administrative Assistant Supervisor

Dizzy Danny's
01.2010 - 08.2018

Immigration Officer Lead

Department of Homeland Security
09.2001 - 03.2009

SURGICAL TECHNICIAN -

KAISER PERMANENTE

HIGH SCHOOL DIPLOMA -

VICTORIA HIGH SCHOOL

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