Martha Pacheco
San Bernardino
Summary
Accomplished professional with a robust background in transportation and logistics, with Amazon LLC. Expert in safe driving practices and customer service. Consistently achieving positive outcomes in fast-paced environments. My experience also spans training personnel, leveraging innovative methods to improve learning outcomes and operational performance. Dependable service and effective communication.
Overview
8
8
years of professional experience
Work History
School Bus Driver
Durham School Services Beach Park
09.2022 - Current
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Obeyed federal, State and local traffic laws and regulations to enable safe transportation outcomes for participants.
- Maintained accurate records of student pick-ups and drop-offs, ensuring proper documentation for school administration purposes.
- Participated in ongoing training programs to maintain up-to-date knowledge of industry best practices and safety regulations.
Transportation Associate
Amazon LLC
05.2021 - 09.2022
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Supported warehouse efficiency by coordinating pick-ups and drop-offs according to inventory needs.
- Streamlined operations with thorough route planning and effective communication between drivers, dispatchers, and warehouse staff.
- Promoted a positive work environment within the transportation department fostering a culture of collaboration among team members.
Logistics Specialist
Amazon LLC
04.2019 - 05.2021
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Tracked orders and notified customers of status or potential delays.
- Coordinated shipments and tracked progress to facilitate timely delivery.
- Monitored performance of logistics operations to identify areas for improvement.
- Prepared and presented reports to management on logistics performance.
Learning Trainer
Amazon Robotics
06.2017 - 04.2019
- Trained and mentored Number new personnel hired to fulfill various roles.
- Enhanced learning outcomes by implementing interactive and innovative training methods.
- Mentored new trainers, sharing best practices and supporting their professional growth.
- Designed engaging lesson plans that catered to various learning styles, promoting knowledge retention and application.
Education
High School Diploma - Gender Studies
Colton High School
Colton, CA06.2025
Skills
- Dependable and reliable
- Effective communication skills
- Safety-focused
- Safe driving practices
- Customer-oriented
Languages
Spanish
Native or Bilingual
Timeline
School Bus Driver
Durham School Services Beach Park
09.2022 - Current
Transportation Associate
Amazon LLC
05.2021 - 09.2022
Logistics Specialist
Amazon LLC
04.2019 - 05.2021
Learning Trainer
Amazon Robotics
06.2017 - 04.2019
High School Diploma - Gender Studies
Colton High School
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