Martha Monelo
San Jose
Summary
Professional with a friendly demeanor and strong problem-solving skills, multitasking and fostering teamwork, ensuring timely resolutions and operational efficiency. Committed to delivering exceptional Customer Service while maintaining attention to detail.
Overview
35
35
years of professional experience
Work History
FMC Admin Assistant
California Great America
Santa Clara
07.2015 - 11.2024
- Managed daily office operations and maintained organized filing systems.
- Coordinated schedules and appointments for management and team members.
- Prepared documents and reports using Microsoft Office Suite efficiently.
- Assisted with event planning and logistics for park activities and promotions.
- Communicated effectively with staff, vendors, and park guests to address inquiries.
- Maintained inventory of office supplies and ordered materials as needed.
- Supported training sessions for new hires on administrative procedures.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Processed invoices for payment and worked with vendors and finance to resolve purchase order or invoice discrepancies.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Facilitated communication between different departments within the organization.
- Performed a monthly budget reconciliation.
Customer Specialist
NEC
2880 Scott Blvd Santa Clara ca 95050
05.2001 - 05.2011
- Responsible for maintaining inventory and monitor wip in process to ensure timely deliveries to customer.
- Worked with responsible groups to ensure build instructions, test hardware were in place prior to production.
- Managed priorities to meet customer requirements and quarterly revenue targets.
- Primary interface between internal customer and subcontractor.
- Performed a monthly reconciliation using Subcontractor inventory report and company inventory system.
- Provided commit dates and order status to internal customer.
- Responded to internal customer inquires with 24 hours via phone or email.
- Built sustainable relationships of trust through open and interactive communication.
Production Control Planner
LSI Logic
Milpitas
01.1990 - 05.2001
- Coordinated production schedules with offshore factories to optimize workflow.
- Facilitated communication between factories and management regarding scheduling .
- Resolved discrepancies between actual stock levels versus those indicated in the system.
- Monitored production progress and adjusted schedules as necessary to meet deadlines.
- Identified and resolved production bottlenecks to improve efficiency and throughput.
- Managed movement of materials and product through production and live system.
- Communicated with suppliers to confirm delivery timelines and address discrepancies.
Education
Independence High
San JoseSkills
- Office management
- Schedule coordination
- Data entry
- Communication systems
- Invoice processing
- Problem solving
- Time management
- Attention to detail
- Vendor management
- Conflict resolution
- Multi-task management
Timeline
FMC Admin Assistant
California Great America
07.2015 - 11.2024
Customer Specialist
NEC
05.2001 - 05.2011
Production Control Planner
LSI Logic
01.1990 - 05.2001
Independence High