MARTHA LUGO
San Jacinto,CA
Summary
Dedicated, detail-oriented Cardiac Electrophysiology Technologist with a strong foundation in cardiovascular science and technology. Experienced in hands-on clinical training and recently graduated with a comprehensive understanding of electrophysiological principles, cardiac anatomy, and patient care protocols. Proficient in assisting with diagnostic procedures, mapping techniques, and operating advanced electrophysiology equipment. Committed to delivering high-quality patient care and eager to contribute to a collaborative healthcare team. Excellent communication skills and ability to educate patients about procedures and follow-up care. Seeking to leverage skills in a dynamic healthcare environment to enhance patient outcomes in cardiac health.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Student Intern Cardiac Electrophysiology Technologist
Loma Linda University
01.2024 - 09.2024
- Provided professional patient care and assisted cardiologists, vascular surgeons, and radiologists in performing cardiac diagnostic, intervention, and invasive radiology procedures
- Assisted in advanced cardiac procedures that resulted in improved patient outcome
- Monitored patients' vital signs and assessed for any adverse reactions
- Collaborated with interdisciplinary team to develop and implement comprehensive care plan
- Assisted in EP lab procedures: A-Fibs, SVTs, watchman, lead extractions, PVCs, biventricular, ICD
- Assisted in Cath lab procedures: angioplasty, micra, left atrial appendage
- Operated specialized cardiac equipment to capture diagnostic images
- Maintained accurate and detailed documentation of patient procedures and progress
- Assisted in the preparation and maintenance of sterile procedural environments
- Assisted in the implementation of patient safety goals and initiatives
- Prepared patient for procedures, describing the process and implement
Dental Office Coordinator
Children's Dental FunZone
02.2018 - 03.2020
- Answer multiple phone and handle schedule appointments
- Processed insurance benefits for each patient
- Scheduled, rescheduled and monitored show rate for patient appointments using the Dental Program
- Supervised patient services and administrative needs of clinical staff
- Accurately completed patient registration in IEX, departures, payments posting, charge entry, and coding
- Completed bi-weekly payroll for 10 employees.
Call Center Representative
Pinnacle Medical Group
02.2016 - 02.2018
- Maintained a high degree of professionalism and empathy during difficult calls, providing emotional support to distressed patients while addressing their concerns.
- Maintained accurate patient records with diligent data entry and effective communication with healthcare professionals.
- Assisted in updating internal policies and procedures, leading to an improved workflow within the call center.
- Coordinated care among multiple departments, facilitating seamless patient experiences across various specialties within the practice.
- Trained staff on operating procedures and company services.
- Identified and resolved discrepancies and errors in customer accounts.
Education
Associate of Science - Cardiac Electrophysiology Technology
Loma Linda University
Loma Linda, CA09.2024
High School Diploma -
Fontana High School
Fontana, CA05-2014
Skills
- Patient Assessment
- EKG analysis
- Patient Education
- Team Collaboration
- Cardiovascular Expertise
- Sterile
- HIPAA Compliance Knowledge
Certification
- ACLS (Advanced Cardiac Life Support)
- BLS (Basic Life Support)
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Student Intern Cardiac Electrophysiology Technologist
Loma Linda University
01.2024 - 09.2024
Dental Office Coordinator
Children's Dental FunZone
02.2018 - 03.2020
Call Center Representative
Pinnacle Medical Group
02.2016 - 02.2018
- ACLS (Advanced Cardiac Life Support)
- BLS (Basic Life Support)
Associate of Science - Cardiac Electrophysiology Technology
Loma Linda University
High School Diploma -
Fontana High School
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