Martha Falcon

• Maintained accurate records in electronic health systems for client management.
• Collaborated with healthcare providers to verify patient eligibility status.
• Educated clients about available resources and support services offered.
• Reviewed applications for eligibility and compliance with regulations.
• Conducted interviews to gather necessary information from applicants.
• Maintained comprehensive knowledge of program regulations, policies, and procedures.
• Reviewed applications for eligibility and determined whether applicants met the criteria to receive benefits.
• Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
• Maintained positive working relationship with fellow staff and management.

Assisted patients with county and state programs.

reviewed accounts for denials and follow up with patients and Government agencies.

Work alongside hospital staff, management, and patients.