Summary
Overview
Work History
Education
Skills
Volunteer Experience
Highlights Of Skills And Qualifications
Timeline
Generic

Martha Efoechoku

Winnipeg,MB

Summary

Hardworking medical administrative professional with a background in managing referral requests, accurate record-keeping, and facilitating timely communication between medical professionals. Strengths include multi-tasking, outstanding organizational skills, and honed customer service abilities to create smooth workflow processes. Previous experience highlighted by contributions toward improving efficiency in processing referrals, demonstrating a solid understanding of healthcare systems and regulations.

Overview

3
3
years of professional experience

Work History

Surgical Coordinator

Children's Dental World
Winnipeg, MB
07.2024 - 04.2025
  • Coordinated scheduling of surgical procedures, securing operating rooms, surgical teams, and equipment availability.
  • Served as primary contact for patients and families, delivering information on preoperative instructions and postoperative care.
  • Maintained accurate records of surgical procedures, patient information, and outcomes.
  • Collected and organized demographic and medical data to facilitate electronic patient chart creation.

Administrative Assistant /Receptionist

Complete Physiotherapy
Winnipeg, MB
11.2023 - 07.2024
  • Prepared treatment areas and patient equipment to facilitate efficient physical therapy sessions.
  • Managed office files for easy accessibility of all documents.
  • Scheduled and confirmed patient appointments through phone calls and emails.
  • Entered customer data into EMR software to ensure accurate record-keeping.
  • Assisted with billing by preparing invoices and submitting claims, followed up on payments.
  • Purchased office supplies to maintain adequate inventory for operational needs.

Scheduling Coordinator

CBI HEALTH
Winnipeg, MB
01.2022 - 10.2023
  • Responded to client needs within specified time frames established by contracts and branch standards.
  • Scheduled client appointments using EMR software, including Alayacare and Procura.
  • Processed intake referrals and coordinated home care services with patients, agencies, and families.
  • Resolved client and employee issues impacting service delivery, facilitating necessary follow-up actions.
  • Communicated with employees in targeted demographic areas to address last-minute changes.

Summer Student Intake/Employment Coordinator

Kids Without Limits
Edmonton, AB
05.2023 - 08.2023
  • Conducted initial assessments to gather essential information from clients and patients.
  • Served as primary contact for patients, clients, and families seeking social services.
  • Processed referrals while monitoring client progress through intake procedures.
  • Assisted clients in developing job search skills, including resume preparation, cover letter preparation, and an interview guide.
  • Delivered presentations to youth at educational institutions and hiring agencies.
  • Ensured effective communication between clients and case managers throughout the process.

Pharmacy Assistant

Walmart
Edmonton, AB
05.2023 - 08.2023
  • Assisted customers by answering questions, providing medication information, and resolving complaints in a professional manner.
  • Accurately entered and processed prescriptions into pharmacy software systems, ensuring compliance with regulations.
  • Assisted pharmacists in preparing and packaging prescriptions, ensuring accuracy and adherence to guidelines.
  • Followed all health, safety, and legal regulations, including ensuring proper storage and handling of medications.

Education

Bachelor of Science - Bachelor of Science- Psychology

University of Manitoba
Winnipeg, MB
10.2024

Diploma in Human Resource Management -

University of Winnipeg
Winnipeg, MB

Skills

  • Prioritizing tasks
  • Customer service
  • Problem solving
  • Patient coordination
  • Electronic health records management
  • Documentation scanning
  • Managing multiple projects
  • Meeting deadlines
  • Collaborative work
  • Office operations management
  • Scheduling
  • Correspondence
  • Record management
  • Analyzing situations
  • Implementing practical solutions
  • Patient intake procedures

Volunteer Experience

Orientation Welcome Leader/Newcomer coordinator for international students (2021-2024) - University of Manitoba.  Helped to organize and participate in orientation programs for new international students, providing information about the school, campus resources, and the local community. Offered peer support and guidance to international students, helping them navigate academic and social aspects of school life, sharing personal experiences, and fostering a welcoming environment. Provided assistance and support during emergencies or crises affecting international students, coordinating with relevant school departments and external agencies as needed. Organized cultural and social events to promote inclusivity and engagement within the student community., Demonstrated leadership skills and the ability to guide and support peers.

Highlights Of Skills And Qualifications

  • Highly skilled in prioritizing tasks, managing multiple projects simultaneously and meeting deadlines effectively
  • Ability to work collaboratively within multidisciplinary teams to achieve department goals.
  • Proven ability to manage office operations efficiently, including scheduling, correspondence, and record management.
  • Experienced in analyzing situations and implementing practical solutions in a timely manner.

Timeline

Surgical Coordinator

Children's Dental World
07.2024 - 04.2025

Administrative Assistant /Receptionist

Complete Physiotherapy
11.2023 - 07.2024

Summer Student Intake/Employment Coordinator

Kids Without Limits
05.2023 - 08.2023

Pharmacy Assistant

Walmart
05.2023 - 08.2023

Scheduling Coordinator

CBI HEALTH
01.2022 - 10.2023

Bachelor of Science - Bachelor of Science- Psychology

University of Manitoba

Diploma in Human Resource Management -

University of Winnipeg
Martha Efoechoku