An experienced Human Resource Executive with progressive HR experience and advanced knowledge of employment law, compensation, recruitment and employee relations. Engages with HR service providers and suppliers on HR systems, payroll, insurance and training and development to promote high performing organization with efficient operating systems, professional and skilled staff and sound financial resources. Maintains strong stakeholder focus and service-oriented attitude with excellent organization and interpersonal skills to excel in multi-cultural environment. A goal-driven individual with a proven track record in balancing strategic and tactical operations; transformational change agent; employee engagement; and ability to operate in fast paced and rapidly changing business environments. A unique blend of interpersonal skills and a positive focus to support organizations or corporate departments seeking an adaptable, multi-faceted addition.
Overview
23
23
years of professional experience
Work History
Chief People Officer - North America
DB Schenker
01.2021 - 01.2024
Strategic business partner for the Cluster CEO and the local Executive team responsible for the overall management of the People & Organization (P&O) systems and practices within North America country cluster supporting 11,000 employees.
Supporting and ensuring the implementation of P&O strategy and respective processes, programs, tools and systems on cluster level.
Striving for harmonized local P&O processes based on regional and global guidelines as well as fostering company culture across the North America considering local requirements.
Serve as critical advisor to senior management by developing and executing strategic plans for Human Resources in alignment with organizational objectives and drive PRIMUS goals of growth, efficiency, and culture
Achieve cluster/country P&O budget, headcount/FTE and P&O performance targets
Identify P&O needs and capabilities to drive local P&O activities and processes in alignment with global and regional P&O strategies
Support Talent Management initiatives as e.g. leadership culture, corporate P&O planning, employee development, recruitment activities employee satisfaction and succession planning
Support P&O policies and standards topics, e.g. P&O strategy, compensation & benefits, mobility, labor law and change management
Support P&O systems and analytics topics, e.g. implementation and governance of P&O- relevant IT systems
Coordinating all P&O related aspects in and accompanying reorganization including M&A
Ensuring compliance with local P&O related law, managing employee relations practices and nominating the right contact persons for local labor unions, local communities and industry associations etc.
Contribute to global initiatives achieving positive organizational and cultural change
Collaborate with senior leaders to create corporate strategy with growth mindset and industry competitiveness by optimizing employee engagement, retention, and talent management practices
Oversee Employee Relations, Compliance and HRIS programs
Develop proactive diversity initiatives.
Director of Human Resources Canada- Penske Logistics
Penske
01.2016 - 01.2021
Collaborates with internal stakeholders, business leaders, centres of excellence and the VP of Human Resources for strategizing and executing all aspects of the organizations talent and human resources function, including ensuring adherence to labour laws, regulations, and HR corporate policies and procedures
Responsible to execute comprehensive strategies, initiatives, action plans and processes to improve critical organizational performance in the areas of employee engagement
Drives organizational change according to the business's human capital management strategy and ensures operational excellence
Provide a strategic business partner approach in all facets of the human resources platform
Responsible for hiring, guiding, coaching, and developing the Canadian HR team
Manages region staff development, leveraging internal and external training tools, including mentorship for high potential area managers
Ensures that appropriate leadership is accurately represented in succession management tool, and actively utilizes that tool for planning purposes
Drives performance management philosophy through the Region and ensures execution
Builds relationships with field operations management teams which are based on mutual respect and common goals
Works with VP Labor Relations to develop regional union avoidance/union management strategy
Over-sees union risk assessments at locations and union avoidance training
Participates in contract negotiations for contracts
Provide consultations with the Region on associate relations matters, partnering with Corporate Legal when necessary
Ensures consistency in the interpretation and application of HR policies across the Region
Drives Company's Diversity and Inclusion strategy through the Regions
Regularly analyzes data from a Human Capital Management perspective
Manages new business HR due diligence and facilitates new business HR transition.
Director of Human Resources US & Canada- Freight Forwarding
UTI Worldwide Inc.
01.2011 - 01.2016
Providing strategic HR leadership at high leadership levels and responsible for successful implementation of strategic initiatives in Talent Management, Performance Management, Leadership Development, Employee Engagement, Change Management and Compensation and Benefits
Responsible for execution of recruiting strategies for senior level positions
Develops local HR initiatives that supports Canada and US business plan and is held accountable for delivery
Focus areas are Talent management; learning and development; organizational effectiveness; compensation and benefits; HR services; and employee relations
Acts as change agent, working in partnership with business leaders to drive transformation agenda developing transition / change plans; leading communication and engagement activities; ensuring managers are equipped to handle all people matters
Continuously reviews organizational efficiency and effectiveness and provide recommendations to leadership team
Establishes robust recruitment processes and procedures to ensure attraction and retention of talent
Supports overall talent management processes, succession plans retention, career and development plans agreed and monitored for key employee groups
Identifies local training plan that builds capability to meet current and future requirements for their business area
Works in partnership with regional Compensation and Benefits CoE to ensure the reward and recognition offering is market competitive and recommends changes where appropriate
Embeds performance management through coaching and quality reviews and support end-to-end process goal setting; development planning; mid-year reviews and end of year reviews
Provides employee relations strategy ensuring all policies and procedures are legally compliant;
Represents the business on government or professional bodies as required, fulfilling all mandatory reporting requirements as dictated by local jurisdictions
Ensures all local controls are in place to track / monitor compliance and report to authorities as necessary
Support regional / global projects as required
Responsible for local HR budget
Mentors and develops Human Resources team
Supports timely and effective communication and administration of deliverables
Oversee Workplace Health and Safety activities/initiatives and ensure compliance
Assist Sr Executive team in RFQ process for new business and retention of existing accounts
Responsible for managing Employee Recognition Program and facilitating monthly CHAMP celebrations.
SR. HR Business Partner ± Central Canada / NAFTA North Border
Oversees adherence to policies, benefits, legal compliance, and labour relations for specific region
Develop HR programs, policies and procedures, which will provide the organization with suitably qualified, trained and motivated employees
Ensure that all policies and programs are properly documented and communicated to all employees and managers; this documentation to be available as a reference
Develop, direct and oversee the recruitment process including preparing and placing of advertisements, sourcing, negotiating and working with search firms, interviewing candidates, conducting reference checks and preparing employment agreements
Oversee and investigate all employee and labour relation matters as they pertain to employment, workers' compensation and human right legislation issues
Work closely with the HR Director (Canada) and V.P.HR (Americas) to implement national and global HR projects related to HR management for the Americas region
Designed and implemented Employee Referral program
Active member of the Human Resources Logistics Committee
Developed Health & Safety committee and maintained compliance for Western Canada
Provide associate relations support and facilitate resolution to associate relation issues
Administer short-term and long-term disability including all other leaves such as maternity
Administer the Health and Safety program and handle the workers compensation cases
Support the managers with recruitment-related tasks such as internal/external advertisement, interviews and assist if necessary, communicate the offers of employment by phone and in writing
Responsible for conducting orientation training for all new hires
Manage the employment equity program and encourage the implementation of its objectives
Coordinated annual performance appraisal process and maintained personnel records
Successful implementation of ISO 9001 Certification
Organized wellness lunch workshops for employees (stress management, work/life balance, and financial impact of employee stock plans).
Education
Bachelor of Administration - Psychology And Communication
Brock University
Human Resources -Diploma Courses -
University of Guelph
Human Services Administration - Diploma -
Sheridan College
Skills
Action-oriented leader / motivator with excellent communication skills
Compliance
Strategic Planning
Company Leadership Capable of building strong, cohesive relationships
Highly adaptable
Proven performance & results-oriented attitude
Performs well in situations that require decisive actions
Able to meet objectives within allocated deadlines
Specialized Training
ACT (Change Management) Facilitator
Project 101 -Depict Theory
Health & Safety Certification
Essentials of Leadership
References
References provided upon request
Languages
English
Timeline
Chief People Officer - North America
DB Schenker
01.2021 - 01.2024
Director of Human Resources Canada- Penske Logistics
Penske
01.2016 - 01.2021
Director of Human Resources US & Canada- Freight Forwarding
UTI Worldwide Inc.
01.2011 - 01.2016
SR. HR Business Partner ± Central Canada / NAFTA North Border
DHL GLOBAL FORWARDING (Canada) Inc.
01.2001 - 01.2011
Bachelor of Administration - Psychology And Communication