Martha De Lucio
Redlands,CA
Summary
Dependable professional with extensive experience in customer service and cash management. Known for work ethic and attention to detail, contributing to smooth operations and team success in fast-paced environments.
Overview
27
27
years of professional experience
Work History
Cashier
Carniceria Del Valle #10
Redlands
01.2019 - Current
- Processed transactions accurately using point-of-sale systems, ensuring a smooth checkout experience.
- Assisted customers in selecting products, providing excellent service to enhance satisfaction.
- Managed cash register operations, handling payments and reconciling daily cash flow effectively.
- Trained new cashiers on operational procedures and customer service best practices to ensure consistency.
- Organized inventory and ensured product availability on sales floor.
- Checked and pulled defective or expired products from shelves.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Unloaded arriving product stock and moved to store display areas.
Hostess
Denny's Restaurants Franchise Association
Redlands, CA
03.2014 - 01.2019
- Greeted and seated guests efficiently, optimizing table turnover and enhancing customer experience.
- Managed waitlist and reservations using electronic systems to ensure timely seating for patrons.
- Collaborated with kitchen and wait staff to coordinate smooth service flow during peak hours.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Maintained accurate cash drawer, ensuring proper change and accountability.
Warehouse Order Picker
Borders
Ontario, CA
09.1999 - 01.2010
- Operated warehouse equipment to efficiently pick and prepare customer orders.
- Ensured accuracy of order fulfillment through thorough quality checks.
- Optimized inventory management by organizing stock for quick access.
- Packaged and labeled products for efficient distribution and inventory management.
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
Education
High School Diploma -
Colegio De Bachilleres Del Estado De Zacatecas
Zacatecas MX06-1986
Skills
- Customer service
- Work ethic and integrity
- Cash handling
- Team collaboration
- Reliability and punctuality
- Cash register operation
- Order taking
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Carniceria Del Valle #10
01.2019 - Current
Hostess
Denny's Restaurants Franchise Association
03.2014 - 01.2019
Warehouse Order Picker
Borders
09.1999 - 01.2010
High School Diploma -
Colegio De Bachilleres Del Estado De Zacatecas