Martha Berumen
Santa Paula
Summary
Compassionate Medical Assistant with proven expertise at Balboa Pediatrics, enhancing patient experiences through exceptional customer service and effective communication. Skilled in medical office procedures and patient management, I consistently foster trust and ensure accurate documentation, contributing to a supportive healthcare environment. Adept at initiative-taking and maintaining high standards of care.
Spiritual recovering addict with 13 years of consecutive clean time. Experienced in supporting addicts in recovery not limited to sponsees. Helps addicts navigate through difficult situations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant/Receptionist
Balboa Pediatrics
10.2015 - Current
- Provided compassionate support to patients during challenging circumstances, ensuring they felt heard and understood.
- Helped patients complete necessary medical forms and documentation.
- Maintained current and accurate medical records for patients.
- Enhanced patient experience by managing front desk operations and providing exceptional customer service.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Measured patient pulse oximetry.
Education
Certification - Medical Assistant
Concorde Career College
North Hollywood, Ca03-2013
High School Diploma -
St. Bonaventure High School
Ventura, Ca 05-1987
Skills
- Medical office procedures
- Initiative-taking
- Healthcare industry
- Patient check-in and check-out
Certification
- Basic Life Support (BLS) - American Heart Association.
- Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA).
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant/Receptionist
Balboa Pediatrics
10.2015 - Current
Certification - Medical Assistant
Concorde Career College
High School Diploma -
St. Bonaventure High School
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