Martell Walker
Antioch,CA
Summary
Diligent Security professional with 10 years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures.
Overview
8
8
years of professional experience
Work History
Target Security Specialist (Asset Protection)
Target
02.2024 - Current
- Detected potential threats proactively through regular monitoring of surveillance systems and analyzing incident reports.
- Performed regular audits of existing security measures, identifying areas for improvement and recommending changes accordingly.
- Enhanced overall security by conducting thorough risk assessments and implementing effective security measures.
- Performed guard duties by making judgment decisions within proper policy and procedures.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Asset Protection Shrink Investigator
Rite Aid
01.2023 - 02.2024
- Documented findings and prepared detailed reports.
- Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
- Collaborated with federal agencies on investigations.
- Improved case resolution rates by conducting thorough investigations and utilizing effective interviewing techniques.
- Prepared case reports from allegations, transcripts of interviews and physical evidence.
- Researched criminal cases and led investigations to determine appropriate course of proceedings.
Professional Security Officer
Elite Defense Security
04.2022 - 01.2023
- Enhanced security measures by conducting thorough patrols and monitoring CCTV systems.
- Managed access control systems for secure areas, preventing unauthorized entry and protecting valuable assets.
- Assisted in coordinating emergency response drills, increasing staff awareness about proper safety procedures during critical situations.
- Ensured safety of employees and visitors through diligent monitoring of fire alarm systems and emergency protocols.
- Conducted regular audits of security equipment, ensuring optimal functionality for maximum protection.
- Provided exceptional customer service to clients while maintaining strict confidentiality of sensitive information.
Supervisor Manheim San Francisco Auction
Securitas
04.2021 - 06.2021
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Maintained compliance with company policies, objectives, and communication goals.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Devised and implemented processes and procedures to streamline operations.
Asset Protection/Garden Associate/Cashier
Walmart
08.2016 - 07.2018
- Trained all new executives and asset protection personnel.
- Enhanced asset protection by implementing advanced security and surveillance systems.
- Initiated and led asset protection theft investigations following SOP.
- Partnered with leadership team to support asset protection knowledge and awareness.
- Provided recommendations for security technology upgrades, enhancing overall asset protection capabilities.
- Improved regional asset protection by implementing comprehensive security strategies and protocols.
Education
High School Diploma - General Education
Deer Valley High School
Antioch, CA01.2013
Skills
- Access Control
- Incident Response
- Professionalism
- Network Security
- Physical Security
- CCTV Monitoring
- Criminal Investigations
- Team Leadership
- Teamwork and Collaboration
- Problem-Solving
- Network Troubleshooting
- Desktop support
Accomplishments
- Product Development - Led team of 6 direct reports to determine packaging, positioning, pricing, advertising, sales forecasts and promotional aspects for successful new product launch.
- Client Interface - Worked in close collaboration with clients, providing accounting, payroll and taxation advice.
- Project Development - Collaborated with Factories overseas in the development of Technology & Fashion.
References
- Oliver Perkins, Asset Protection Manager, JcPenney, (510) 290-8939, operkin1@jcp.com
- Donna Jones, Asset Protection Manager, Walmart, (925) 497-3475
- Victoria Jones-Lisenby, Asset Protection Trainer, Macy's, (650) 921-6221
- LaToya Brown, Foster Families First Manager, Foster Families First, (925) 207-9732
Timeline
Target Security Specialist (Asset Protection)
Target
02.2024 - Current
Asset Protection Shrink Investigator
Rite Aid
01.2023 - 02.2024
Professional Security Officer
Elite Defense Security
04.2022 - 01.2023
Supervisor Manheim San Francisco Auction
Securitas
04.2021 - 06.2021
Asset Protection/Garden Associate/Cashier
Walmart
08.2016 - 07.2018
High School Diploma - General Education
Deer Valley High School