Marta Neves
Mississauga,ON
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Insurance Broker/Producer
The Regional Insurance Services Inc.
Mississauga, Ontario
03.2008 - Current
- Assessed client risk profiles and recommended appropriate coverage plans.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Receptionist Administrator
Borges Foods Ltd.
Mississauga, Ontario
02.2007 - 12.2008
- Maintained accurate records for all accounts payable invoices.
- Reviewed vendor statements and addressed discrepancies in a timely manner.
- Prepared payments to vendors via check or electronic transfer.
- Performed monthly reconciliations of accounts payable ledger to ensure accuracy.
- Implemented preventive controls to ensure that food safety requirements are met.
- Performed regular inspections of the facility and equipment to ensure compliance with HACCP standards.
- Investigated any reported incidents or complaints related to food safety issues.
- Maintained records on all inspection activities and corrective actions taken as needed.
Legal Receptionist
Profile Legal Serices
Toronto, Ontario
03.2006 - 12.2006
- Answered incoming calls, took messages, and directed callers to the appropriate staff members.
- Organized office documents such as legal forms, contracts, briefs, pleadings, and correspondence.
- Maintained client confidentiality with regards to all matters discussed in the office.
- Drafted search warrants and affidavits for submission to the court system.
- Assisted with legal documents pertaining to collections such as affidavits, summonses, subpoenas.
- Prepared affidavits, motions, and other required legal forms for filing with courts.
Receptionist Administrator/Accountant
Farol Churrasqueira Inc.
Mississauga, ON
03.2005 - 03.2006
- Verified supplier accounts by reconciling monthly statements and related transactions.
- Maintained accurate records of all accounts payable activities in the accounting system.
- Provided administrative support such as filing, scanning and photocopying documents related to Accounts Payable Department operations.
- Maintained customer accounts by tracking and recording account activity.
- Prepared monthly statements for customers detailing their account balances.
- Generated financial statements and reports detailing accounts receivable status.
Secretary/Junior Accountant
Ambient Designs Lts.
Toronto, Ontario
01.2004 - 03.2005
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
Education
High School Diploma -
Central Commerce Collegiate Institute
Toronto, ON09-2001
Skills
- Home and recreational insurance sales
- Underwriting expertise
- Driven
- Complaint handling and resolution
- Proactive team player
- Skilled negotiator
- Commission-based sales
- Relationship development skills
- Property insurance
- Claims Handling
- Underwriting knowledge
- Policy analysis
- Commercial insurance
- Claims reporting systems
- Customer Needs Assessment
- New policy quotations
- Customer Service
- Asset Protection
- Appointment management
- Product Knowledge
Certification
- RIBO Licensed
Languages
English
Professional
Portuguese
Professional
Timeline
Insurance Broker/Producer
The Regional Insurance Services Inc.
03.2008 - Current
Receptionist Administrator
Borges Foods Ltd.
02.2007 - 12.2008
Legal Receptionist
Profile Legal Serices
03.2006 - 12.2006
Receptionist Administrator/Accountant
Farol Churrasqueira Inc.
03.2005 - 03.2006
Secretary/Junior Accountant
Ambient Designs Lts.
01.2004 - 03.2005
High School Diploma -
Central Commerce Collegiate Institute
Similar Profiles
William NalezinekWilliam Nalezinek
Loss Control Representative – Auto, Property, General Liability at RISCOM (Regional Insurance Services Company, LLC)Loss Control Representative – Auto, Property, General Liability at RISCOM (Regional Insurance Services Company, LLC)
Will BakerWill Baker
National Trading Team Underwriter at Arch Insurance, UK RegionalNational Trading Team Underwriter at Arch Insurance, UK Regional
Jamie BrownJamie Brown
Insurance Specialist 40 Hours at Veterans Administration Regional Insurance CenterInsurance Specialist 40 Hours at Veterans Administration Regional Insurance Center
Eniola AdelekeEniola Adeleke
Volunteer at Christie Ossington Neighbourhood CentreVolunteer at Christie Ossington Neighbourhood Centre
TAMARA VIDAKOVICTAMARA VIDAKOVIC
Administrative Coordinator at O'Connor MacLeod Hanna LLPAdministrative Coordinator at O'Connor MacLeod Hanna LLP