Summary
Overview
Work History
Skills
Accomplishments
References
Timeline
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FADY GUIRGUIS

Niagara Falls,Canada

Summary

Goal-oriented professional successful at closing sales and satisfying customers. Stays on top of changes in marketing, customer purchasing and service standards. Continuously meets and exceeds sales objectives. Creative in overcoming obstacles and satisfying challenging customers.

Overview

26
26
years of professional experience

Work History

Uber Partner

Uber Canada
Niagara Falls, Ontario
09.2022 - Current
  • Greeted passengers and provided a safe and comfortable ride to their destination.
  • Organized vehicle maintenance and ensured it was up to date with all required certifications.
  • Monitored traffic conditions in order to plan the most efficient route for each passenger.
  • Utilized GPS navigation systems to ensure timely arrival at destinations.
  • Maintained cleanliness of interior and exterior of vehicle.
  • Communicated regularly with Uber support staff regarding any issues that arose during trips.
  • Adhered to local driving laws while transporting passengers safely from point A to point B.
  • Provided helpful information about local attractions or points of interest upon request from customers.

Car Salesman

Erinwood Ford
Mississauga, Canada
01.2019 - 09.2022
  • Greeted customers in a friendly and professional manner.
  • Provided detailed information about vehicles, including features, benefits, and warranties.
  • Negotiated prices with customers to maximize profits while ensuring customer satisfaction.
  • Maintained accurate records of all sales transactions using point-of-sale software.
  • Assisted customers in selecting the vehicle that best suited their needs and budget.
  • Demonstrated vehicles to potential buyers on test drives around the dealership lot.
  • Performed regular maintenance checks on vehicles before sale to ensure safety compliance.
  • Ensured customer follow up by scheduling service appointments and providing contact information for further assistance.
  • Advised clients on financing options available and facilitated purchase paperwork processing.
  • Answered customer inquiries regarding product availability, delivery times, pricing.
  • Handled trade-ins by appraising value of existing vehicle and negotiating terms of exchange.
  • Assisted with training new staff members on sales techniques, policies, procedures, and products.

Car Salesman

Meadowvale Ford
Mississauga, Canada
01.2013 - 01.2019
  • Greeted customers in a friendly and professional manner.
  • Provided detailed information about vehicles, including features, benefits, and warranties.
  • Negotiated prices with customers to maximize profits while ensuring customer satisfaction.
  • Maintained accurate records of all sales transactions using point-of-sale software.
  • Assisted customers in selecting the vehicle that best suited their needs and budget.
  • Demonstrated vehicles to potential buyers on test drives around the dealership lot.
  • Performed regular maintenance checks on vehicles before sale to ensure safety compliance.
  • Ensured customer follow up by scheduling service appointments and providing contact information for further assistance.
  • Advised clients on financing options available and facilitated purchase paperwork processing.
  • Answered customer inquiries regarding product availability, delivery times, pricing.
  • Created effective marketing strategies to promote new models or used cars inventory specials.
  • Handled trade-ins by appraising value of existing vehicle and negotiating terms of exchange.
  • Facilitated efficient communication between sales team members and management personnel.
  • Participated in industry events such as auto shows or conventions to expand business network.
  • Inspected returned vehicles for any damage or missing parts prior to resale or repair work.
  • Attended monthly meetings with managers to discuss upcoming promotions or initiatives.
  • Followed up with customers to build long-term relationships and successful referrals.
  • Managed sales negotiations and financing options.
  • Showcased vehicle features and took customers on test drives in local area.
  • Responded to inquiries from potential customers via email and telephone.
  • Finalized documentation for contracts, purchase receipts, vehicle registrations, and dealer files.
  • Educated customers about sales processes, warranty requirements and service standards.

Manager

Mr. Greek and Great Canadian Bagel
Mississauga and Oakville, Canada
01.1999 - 01.2013
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Maintained up-to-date records of employee attendance, payroll information, vacation
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Recruited and hired qualified candidates to fill open positions.

Skills

  • Persuasion techniques
  • Sales presentations
  • Cold calling
  • Building rapport
  • Goal oriented
  • Closing deals
  • Aftermarket products
  • Consultative techniques
  • Upselling strategies
  • Test drives
  • Negotiation and sales strategy
  • Leasing options
  • Warranty requirements
  • Showroom maintenance
  • Relationship building
  • Revenue generation
  • Friendly and enthusiastic
  • Sales conversion
  • Appointment scheduling
  • Vehicle maintenance
  • Efficient driving
  • Punctuality
  • Passenger transportation
  • Problem-solving
  • Vehicle inspection

Accomplishments

  • Ford Canada Summit Winner
  • Consistently exceeded monthly quota
  • Earned significant bonuses every month
  • Maintained above-average repeat business rate from established customers
  • Multiple times spiff winner

References

Available upon request.

Timeline

Uber Partner

Uber Canada
09.2022 - Current

Car Salesman

Erinwood Ford
01.2019 - 09.2022

Car Salesman

Meadowvale Ford
01.2013 - 01.2019

Manager

Mr. Greek and Great Canadian Bagel
01.1999 - 01.2013

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