Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marshall Sotelo

Miranda

Summary

Dynamic leader with a proven track record at Korbly Wood Products, enhancing operational efficiency and fostering client relationships. Expert in strategic planning and innovation management, achieving substantial revenue growth. Skilled in team building and operational excellence, ensuring over 90% customer satisfaction. Demonstrates exceptional decision-making and relationship-building abilities. Knowledgeable [Desired Position] with strategic vision and extensive background in driving organizational growth and operational efficiency. Led transformative initiatives that streamlined processes and fostered innovation across diverse industries. Demonstrated leadership and strategic planning skills, consistently leveraging analytical thinking and problem-solving abilities to achieve corporate goals.

Overview

29
29
years of professional experience

Work History

CEO

Self Employed
06.2010 - Current
  • Achieved company growth by implementing strategic plans and streamlining operations.
  • Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Enhanced brand reputation with effective marketing campaigns.
  • Built productive relationships with industry partners and competitors to support strategic business objectives.
  • Streamlined business processes, resulting in increased operational efficiency across all departments.
  • Implemented cost-saving initiatives to reduce operational expenses without sacrificing quality

Custom Woodworker

Korbly Wood Products
06.2006 - 06.2010
  • Collaborated with designers and architects to create unique, visually appealing woodwork pieces for residential and commercial spaces.
  • Mentored apprentices in woodworking techniques, fostering a skilled workforce for the future of the business.
  • Increased repeat clientele through exceptional customer service and ongoing communication during project phases.
  • Utilized advanced woodworking techniques such as joinery, carving, and finishing for distinctive results on each project.
  • Established rapport with clients through clear communication and understanding of their design preferences, resulting in tailored solutions that met their requirements.
  • Identified areas for operational improvement within the workshop, implementing changes that yielded increased productivity levels.
  • Managed multiple projects simultaneously, effectively prioritizing tasks to meet deadlines without compromising quality.
  • Streamlined production processes for increased efficiency and faster project completion times.
  • Conducted regular equipment maintenance checks, minimizing downtime due to machine malfunctions or repairs.
  • Demonstrated a commitment to sustainability by utilizing reclaimed wood and eco-friendly materials whenever feasible, reducing the business''s environmental impact.
  • Stayed current with emerging trends in woodworking design, incorporating innovative ideas into new product offerings where appropriate.
  • Enhanced client satisfaction by delivering high-quality custom woodworking projects tailored to individual needs.
  • Collaborated with fellow woodworkers on complex projects requiring specialized skills or knowledge sharing experiences that benefited the team as a whole.
  • Maintained a safe working environment by adhering to industry regulations and implementing best practices for tool use and material handling.
  • Completed general finish work and sanding.
  • Measured and cut materials in adherence to schematic drawings.
  • Demonstrated in-depth knowledge of sanders, saws and routers.
  • Packaged finished products and facilitated shipment.
  • Reviewed job specifications to determine necessary tools and materials.
  • Chose appropriate lumber and supplies for Number projects based on wood species, project type, client needs and budgets.
  • Proactively managed projects to obtain Number% customer satisfaction for custom work.
  • Set up and safely operated woodworking equipment, routers, table saws and belt sanders.

Sous Chef

Cheesecake Factory Inc
06.2002 - 01.2006
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Planned and directed high-volume food preparation in fast-paced environment.
  • Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
  • Collaborated with executive chef to develop innovative menu items, leading to increased guest return rates and positive reviews.
  • Mentored junior kitchen staff, fostering a collaborative work environment that improved overall team performance.
  • Increased kitchen productivity by optimizing workflow processes and delegating tasks appropriately within the team.
  • Contributed to successful catering events by coordinating meal preparation and execution, exceeding client expectations on each occasion.
  • Participated in menu planning meetings, offering creative input that led to new signature dishes garnering rave reviews from guests.
  • Maintained open lines of communication with front-of-house management teams to address any potential issues before they escalated into larger problems affecting overall guest satisfaction levels.
  • Provided exceptional customer service when addressing guest concerns or special dietary requests, building loyalty among returning clientele.
  • Assisted in budget planning and cost management efforts, helping the establishment maintain profitability without sacrificing quality or service standards.
  • Delivered exceptional culinary experiences, consistently receiving positive feedback from patrons.
  • Fostered positive working environment, encouraging teamwork and open communication among staff.
  • Improved efficiency in kitchen, organizing workflow to ensure timely preparation and delivery of dishes.
  • Contributed to menu design, incorporating innovative culinary techniques that attracted wider clientele.
  • Elevated dining experience by innovating seasonal menu items tailored to local tastes.
  • Collaborated closely with head chef to develop recipes that significantly increased customer satisfaction.

AraMark

Supervisor
06.1995 - 06.1998
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

Class A CDL - Class A CDL

College Of The Redwoods
Eureka, CA
11.2024

Licensed Real Estate Agent - Real Estate

Alamo Institute
San Antonio, TX
06.2004

N/A - Highschool

Oliver Wendall Holmes
San Antonio, TX
06.1992

Skills

  • Effective Decision Making
  • Operational Excellence
  • Customer Focus
  • Strategic Visioning
  • Innovation management
  • Client Relationship Building
  • Relationship and Team Building
  • Operations Management
  • Employee Motivation and Performance
  • Management Team Leadership
  • Planning and coordination
  • Project Management
  • Strategic Planning
  • Goal Setting
  • Sales Growth
  • Profit and Loss Management
  • Operational Efficiency
  • Policies and Procedures
  • Regulatory Compliance
  • Revenue Growth
  • Annual Planning
  • Employee Coaching
  • Operations Oversight
  • Quality Control Planning
  • Industry Expertise
  • Board Reporting

Timeline

CEO

Self Employed
06.2010 - Current

Custom Woodworker

Korbly Wood Products
06.2006 - 06.2010

Sous Chef

Cheesecake Factory Inc
06.2002 - 01.2006

AraMark

Supervisor
06.1995 - 06.1998

Class A CDL - Class A CDL

College Of The Redwoods

Licensed Real Estate Agent - Real Estate

Alamo Institute

N/A - Highschool

Oliver Wendall Holmes

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Marshall Sotelo