Marshall Morytko
Summary
Dynamic and results-driven professional with a proven track record in customer service and time management, honed across roles from Driver at Uber to Sales Manager at Magic Masseuse. Excelled in building client relationships and enhancing operational efficiency. Skilled in conflict resolution and team building, consistently achieving and surpassing sales targets.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Driver
Uber
11.2020 - 12.2024
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Sales Manager
Magic Masseuse
04.2013 - 03.2020
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
Server
Octavio's
04.2010 - 04.2013
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Busser
Branded Oak
01.2008 - 03.2010
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Trained new staff in bussing and cleaning procedures.
Dishwasher
Dales Kitchen
03.2005 - 01.2006
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
Education
High School Diploma -
El Capitan
Lakeside, CA06-2008
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Problem-solving
- Punctual and reliable
- Flexible schedule
- Team building
- Conflict resolution
- Friendly and outgoing
- Verbal and written communication
- Self motivation
- Interpersonal skills
Certification
- First Aid, CPR, and AED Instructor Certification – American Red Cross.
- CA Driver's License
- ServSafe Food Handler's Certification
- Allergen Awareness Training Certificate - AllerTrain by MenuTrinfo.
- ServSafe Alcohol Certification - National Restaurant Association.
- Alcohol Server Certification - Training for Intervention Procedures (TIPS).
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Driver
Uber
11.2020 - 12.2024
Sales Manager
Magic Masseuse
04.2013 - 03.2020
Server
Octavio's
04.2010 - 04.2013
Busser
Branded Oak
01.2008 - 03.2010
Dishwasher
Dales Kitchen
03.2005 - 01.2006
High School Diploma -
El Capitan