Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Marshall Dogbatsey

Halifax,Nova Scotia

Summary

Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts, and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Senior Supervisor Abatement Officer

Manna Constructions Works
04.2016 - 03.2021
  • Followed proper equipment operation and maintenance procedures to keep equipment in good working condition.
  • Worked alongside team to accomplish work goals according to schedule.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Understood and followed verbal and written instructions to complete work correctly.
  • Maintained organized and clean work areas at all times on job sites.
  • Prepared job sites by removing debris and setting up materials and tools.
  • Organized materials, tools, and equipment to supply team members.

IT Technician

Ghana Institute Of Freight Forwarders (GIFF)
03.2016 - 09.2019
  • Maintained office PCs, networks and mobile devices.
  • Monitored systems in operation and quickly troubleshot errors.
  • Set up PCs, projectors and microphones for use in video conferencing rooms.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Established, repaired and optimized networks by installing wiring, cabling and devices.
  • Managed system-wide operating system and software deployments as well as related software upgrade problems.
  • Performed troubleshooting and repaired peripheral devices such as printers, scanners
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.
  • Configured systems according to prescribed software and hardware frameworks.
  • Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
  • Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
  • Performed troubleshooting to correct computer hardware and software malfunctions.
  • Linked computers to network and peripheral equipment.

Team Leader of Abatement Officer

Ghana Ports And Habour
02.2014 - 01.2016
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Promoted high standards through personal example to help each member understand expected behaviors and standards.
  • Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.

Assistant Supervisor

Tri Star Construction
05.2010 - 04.2012
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Worked with management team to implement proper division of responsibilities.
  • Supported Supervisor by preparing production reports and collating quality documentation.
  • Revised work practices to improve efficiency, boost quality and meet production goals.

Education

Diploma - Network Administrator Technician

Microsoft Institute
Accra, Ghana
10.2015

Bachelor of Science - Computer Science

Kwame Nkrumah University of Science And Technology
Accra, Ghana
06.2010

Advanced Diploma - IT

Pro Max Computers
Accra, Ghana
03.2009

Skills

  • Motivational Leadership
  • Delphi Technology
  • Data Analysis
  • Staff Oversight
  • Coaching and Mentoring
  • Team Relationships
  • Field Consulting
  • Technical Proficiency
  • Communication
  • Analytical thinker
  • Problem Solving Skills

Accomplishments

  • Supervised team 20 staff members.
  • Collaborated with team of 50 in demolishing 30 storey building.
  • Designed a company-wide safety awareness program, resulting 30% reduction in reported injuries.


Certification

Canada Safety Training Centre - Fall arrest protection

Canada Safety Training Centre - Asbestos Awareness

Nova Scotia Certification - WHIMS

Timeline

Senior Supervisor Abatement Officer

Manna Constructions Works
04.2016 - 03.2021

IT Technician

Ghana Institute Of Freight Forwarders (GIFF)
03.2016 - 09.2019

Team Leader of Abatement Officer

Ghana Ports And Habour
02.2014 - 01.2016

Assistant Supervisor

Tri Star Construction
05.2010 - 04.2012

Diploma - Network Administrator Technician

Microsoft Institute

Bachelor of Science - Computer Science

Kwame Nkrumah University of Science And Technology

Advanced Diploma - IT

Pro Max Computers

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Marshall Dogbatsey