Marshalette Scott
New Westminster,Canada
Summary
Versatile administrative professional with comprehensive experience in HR, payroll, and financial operations. Proficient in managing data integrity and optimizing document control processes, ensuring accessibility and compliance. Strong organizational skills and a focus on delivering precise, timely support to enhance overall team effectiveness.
Overview
1
1
Certificate
22
22
years of professional experience
Work History
OFFICE SERVICES ASSISTANT (CONTRACT)
Richard Buell Sutton LLP
Surrey, BC
01.2026 - Current
- Executed high-volume data entry, ensuring accuracy and integrity of legal and administrative records.
- Maintain and update electronic and physical records, ensuring consistency and accessibility.
- Coordinated document control processes, optimizing scanning, filing, and indexing for enhanced accessibility.
- Assisted legal teams through effective administrative coordination and streamlined records management.
- Handle incoming/outgoing correspondence and support office logistics.
- Maintain strict confidentiality of sensitive client and organizational information.
SENIOR TEAM LEAD
Jamaican Mi Juicy Enterprise
Kingsway Burnaby, BC
12.2024 - 12.2025
- Directed staff scheduling and coordinated daily operations to optimize workflow and service delivery.
- Trained and onboard new employees, ensuring consistent procedures and service standards.
- Facilitated operational reporting and maintained precise transaction records for financial accountability.
- Oversaw cash handling, reconciliation, and daily financial transactions to ensure accuracy and compliance.
HR & PAYROLL OFFICER
Guardian Life Limited
Kingston, Jamaica
02.2022 - 08.2023
- Processed payroll for large employee groups, ensuring accuracy of financial records.
- Resolved payroll discrepancies and addressed employee inquiries to enhance satisfaction.
- Maintained detailed employee records and HR databases, ensuring data integrity.
- Supported recruitment, onboarding, and HR reporting processes.
- Prepared HR correspondence while maintaining confidentiality of sensitive files.
HR & ADMINISTRATIVE OFFICER
Paymaster Limited
Kingston, Jamaica
03.2020 - 01.2022
- Managed HR/payroll databases to ensure accurate reporting and readiness for audits.
- Ensured confidentiality and compliance with organizational policies.
- Streamlined record-keeping and filing systems for enhanced accuracy and accessibility.
- Assisted in administrative and financial processes, providing critical budgeting support.
ADMINISTRATIVE & ASST. PAYROLL OFFICER
MegaMart Wholesale Club
St. Catherine, Jamaica
09.2007 - 04.2018
- Facilitated high-volume recruitment and onboarding processes for 1,000+ hires, streamlining integration for new employees.
- Coordinated scheduling, interviews, and internal communications to enhance workflow and candidate experience.
- Maintained structured employee records and documentation systems.
- Provided customer service with a focus on accuracy in transactions, ensuring compliance and satisfaction.
CASHIER | FRONT DESK RECEPTIONIST
Unicomers Limited
Kingston, Jamaica
08.2004 - 12.2006
- Coordinated front desk operations, managed calls, and scheduled appointments to enhance visitor experience.
- Executed data entry, filing, and document management to support office efficiency.
- Organized records and maintained confidentiality to safeguard sensitive information.
Education
Master of Business Administration - Human Resource Management
University Canada West
Vancouver, BC04-2025
Bachelor of Science - Business Administration, Major: General Management and Minor: Banking & Finance
University of Technology Jamaica
Kingston, Jamaica11-2020
Skills
- High-volume data entry
- Data accuracy
- Accounts payable and receivable support
- Payroll processing and reporting
- HR administration
- Employee onboarding and offboarding
- Document control and confidential management
- Microsoft Office 365 proficiency
- Scheduling and calendar coordination
- Administrative support and documentation
- Data integrity and reporting
- Communication skills
- Customer service excellence
- Training and employee development
- Team collaboration
- Problem solving
- Time management
Certification
- Graduate Member, CPHR BC & Yukon, 05/01/25
- Food Handlers Training & Certification | FoodSafe4U, 11/01/24
- Verified International Academic Qualifications | World Education Services (WES), 10/01/24
- Participant, Overholt Law LLP Seminar: Managing Employee Complaints & Investigation, 09/01/24
- Associate Member, Chartered Managers Canada, 07/01/24
- Certified Digital Marketing Associate | Digital Marketing Institute (DMI), 06/01/24
- Financial Accounting 099 | University Canada West, 11/01/23
Accomplishments
- Delivered high-quality administrative support across fast-paced environments, ensuring accuracy in scheduling, document management, and confidential data handling.
- Played a key role in launching a new department by supporting workforce planning, high-volume recruitment, training initiatives, and payroll onboarding for 1,000+ employees.
- Improved payroll accuracy and processing efficiency by maintaining detailed records, resolving discrepancies, and ensuring timely payroll delivery.
- Enhanced onboarding processes by developing and facilitating training programs, improving employee readiness and engagement.
- Strengthened HR operations by implementing structured record-keeping systems, supporting employee relations, and ensuring compliance with organizational policies.
- Recognized for outstanding performance with Employee of the Quarter awards for professionalism, teamwork, and service excellence.
Timeline
OFFICE SERVICES ASSISTANT (CONTRACT)
Richard Buell Sutton LLP
01.2026 - Current
SENIOR TEAM LEAD
Jamaican Mi Juicy Enterprise
12.2024 - 12.2025
HR & PAYROLL OFFICER
Guardian Life Limited
02.2022 - 08.2023
HR & ADMINISTRATIVE OFFICER
Paymaster Limited
03.2020 - 01.2022
ADMINISTRATIVE & ASST. PAYROLL OFFICER
MegaMart Wholesale Club
09.2007 - 04.2018
CASHIER | FRONT DESK RECEPTIONIST
Unicomers Limited
08.2004 - 12.2006
Master of Business Administration - Human Resource Management
University Canada West
Bachelor of Science - Business Administration, Major: General Management and Minor: Banking & Finance
University of Technology Jamaica
Volunteer Experience
- Cook, Emmanuel Pentecostal Church, New Westminster, New Westminster, B.C., 09/01/23, 12/01/24
- Volunteer, Richard Buell Sutton / Covenant House Vancouver, Vancouver, Vancouver, B.C., 02/01/26, Present
- Team Host, HRC West Student Case Competition, CPHR BC & Yukon, 03/01/26