Marsha Thornton
2338 Sinclair Circle, Burlington
Summary
Dynamic professional seeking a position that leverages a strong educational background and extensive administrative experience within the Recruiting Unit. Proven ability to foster positive relationships and maintain a proactive, can-do attitude enhances collaboration and drives results. Committed to contributing to team success while continuously developing skills in recruitment and talent acquisition. Eager to embrace new challenges and make a meaningful impact in a rewarding career.
Overview
16
16
years of professional experience
Work History
Data Entry Clerk
Halton Regional Police Service
01.2010 - Current
- Streamlined Niche RMS management by creating and modifying property and report entries.
- Accurately entered motor vehicle reports and warning tickets into Niche RMS system.
- Conducted thorough research and compiled information from Halton Police Service records.
- Provided essential clerical support, including filing, faxing, and report distribution.
- Facilitated efficient communication by sorting and distributing incoming mail promptly.
Freedom of Information Clerk
Halton Regional Police Service
01.2018 - 10.2020
- Facilitated information sharing requests by redacting sensitive data per MFIPPA.
- Managed FOI requests using internal RMS system and Nordat for compliance.
- Resolved basic FOI inquiries through multiple communication channels for efficiency.
- Coordinated with officers and courts to determine investigation statuses accurately.
- Processed payments and recorded financial transactions in Point of Sale system.
- Organized incoming and outgoing mail, ensuring timely distribution and processing.
Property and Evidence Management Unit Clerk
Halton Regional Police Service
05.2017 - 10.2017
- Ensured accurate property entry into Niche Property module upon receipt.
- Monitored disposal dates, assigned officer responsibilities, and issued reminder tasks.
- Handled inquiries via PEMU task and email boxes for efficient officer assistance.
- Coordinated property transit between units, ensuring timely notifications and returns.
- Executed property disposal according to policy for various forfeiture scenarios.
- Maintained deposit spreadsheets for unclaimed and seized funds for Finance.
Accident and Insurance Clerk
Halton Regional Police Service
05.2016 - 05.2017
- Ensured timely processing of records checks and returned completed forms promptly.
- Facilitated communication by sending and receiving CPIC messages between agencies.
- Provided assistance to the public with inquiries via phone, email, and in-person.
- Guided applicants in completing forms and processed applications through Point of Sale.
- Managed daily cash handling and accurate recording in Point of Sale system.
- Executed local checks for Records Suspension and responded to Parole Board requests.
Records Information Clerk
Halton Regional Police Service
07.2012 - 05.2016
- Ensured accurate property and report entries by managing daily Niche operations.
- Conducted queries to verify CPIC entries, enhancing security and accuracy.
- Processed warrants and court documents, maintaining up-to-date legal records.
- Managed incoming calls regarding arrests and property follow-ups for efficient responses.
- Facilitated effective communication between officers and civilians on records policies.
- Tracked confidential CPIC messages to ensure timely and secure information flow.
Education
Customer Service Standard, Personal Protection Strategy for Infection and Prevention, How Was Your Day- Inclusion, Suicide prevention and Awareness, Hate and Bias Crime Investigation
Canadian Police Knowledge Network
WHIMIS - undefined
03.2017
CPIC Level I &II - undefined
Ontario Police College
05.2016
Canadian (Restricted) Firearms Safety Course - undefined
11.2013
Microsoft Office 2010 course - undefined
11.2013
Diploma in Office Administration -
Maritime Business College
Halifax, Nova Scotia06.2003
Diploma in Applied Communication Arts -
Nova Scotia Community College
Halifax, Nova Scotia06.2001
Skills
- Adaptability
- Interactive Communication
- Organization and Planning
- Problem Solving and Creative Thinking
- Focus on Service
- Teamwork and Respect
Timeline
Freedom of Information Clerk
Halton Regional Police Service
01.2018 - 10.2020
Property and Evidence Management Unit Clerk
Halton Regional Police Service
05.2017 - 10.2017
Accident and Insurance Clerk
Halton Regional Police Service
05.2016 - 05.2017
Records Information Clerk
Halton Regional Police Service
07.2012 - 05.2016
Data Entry Clerk
Halton Regional Police Service
01.2010 - Current
WHIMIS - undefined
CPIC Level I &II - undefined
Ontario Police College
Canadian (Restricted) Firearms Safety Course - undefined
Microsoft Office 2010 course - undefined
Customer Service Standard, Personal Protection Strategy for Infection and Prevention, How Was Your Day- Inclusion, Suicide prevention and Awareness, Hate and Bias Crime Investigation
Canadian Police Knowledge Network
Diploma in Office Administration -
Maritime Business College
Diploma in Applied Communication Arts -
Nova Scotia Community College