Marsha Thiessen
Brooks,Canada
Summary
I am looking for a company, where I can utilize my potential.
Overview
21
21
years of professional experience
Work History
Office Administrative Assistant
Rice Bros Trucking Ltd.
09.2022 - Current
- Accounts Payable - Sage 50 Accounting
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Office Administration/Estimator
Brooks Collision
09.2013 - 09.2022
- Complete intake information of customer contact info, vehicle info and damage
- Analyze Collision repair damage
- Prepare thorough estimates in an accurate and efficient manner
- Communicating with customers, insurance appraisers and adjusters as required
- Complete and submit repair supplements to insurance companies
- Dealing with walk-in customers and provide exceptional customer service
- Distributes and/or processes outgoing and incoming correspondence
- Orders and dispenses required parts for repair of vehicles
- Developing and maintaining a close relationship with parts dealers
- Comprehensive use of Mitchell, Repair Center Connect and Audatex computer programs
- Extensive knowledge of vehicle parts
- Serving as the primary point of contact for customers during and after the repair by providing information, repair updates, and a high level of service throughout the process
Office Administration
Weatherford Testing
07.2011 - 08.2013
- Using the SAP system to create and assign PO's
- Using the SAP system to create Service Orders, Quotes, & Billing
- Maintain electronic and hard copy filing system
- Maintain office supply inventories
- Coordinates maintenance and repairs of office equipment
- Tracks maintenance and repairs of all company vehicles
- Manages confidential records and files
- Files and logs correspondence and acts as custodian for documents and records
- Transmits information or documents, using computer, scanner, mail, or fax as needed
- Records and distributes minutes of Management, Operational and Staff meetings, follows-up and updates of actions taken with the responsible person
Office Administration
Weatherford Wireline
01.2005 - 01.2011
- Using the SAP system to create and assign PO's
- Using the SAP system to create Service Orders, Quotes, & Billing Requests on daily field tickets
- Completing month and year ends
- Answering incoming telephone calls
- Dealing with public
- Ordering supplies of guns and explosives
- Organizing employee safety tickets
- Audit of monthly drivers' logs
- Handling of incoming and outgoing mail, filing and faxing
- Ensuring completion of new hire packages
- New hire Orientations
- Coding of company expenses
- Monthly fuel mileage on all company units
Shop Hand/Gun Loader
Precision Wireline
01.2004 - 01.2005
- Preformed required hot shots
- Cased Hole Experience on gun types and charges
- Organizing shop materials
- Correctly and efficiently loading wireline guns
- Computing inventory of materials
- Safe daily handling of explosives
- Month End inventory
- Daily Explosive Inventory
- Monthly Shop Inspections
Education
High School Diploma -
Brooks Composite High School
Brooks, ABSkills
- Able to work quickly and efficiently
- Very trustworthy, dependable and punctual employee
- Great knowledge of customer service
- Works well with others but also able to work alone
- Able to sustain long term commitment to employers
- Capable of working in or outdoors in all sorts of weather
- Strong organizational skills with the ability to multi-task
- Able to handle stress very effectively
- Positive attitude and enthusiasm
- Excellent time management skills and the ability to prioritize work
References
- John Monroe, former Weatherford Testing Assistant Station Manager, 403-358-2609
- Renee Clarkin, former Weatherford coworker, 403-363-7783
Timeline
Office Administrative Assistant
Rice Bros Trucking Ltd.
09.2022 - Current
Office Administration/Estimator
Brooks Collision
09.2013 - 09.2022
Office Administration
Weatherford Testing
07.2011 - 08.2013
Office Administration
Weatherford Wireline
01.2005 - 01.2011
Shop Hand/Gun Loader
Precision Wireline
01.2004 - 01.2005
High School Diploma -
Brooks Composite High School
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