Marsha Hrycuik
Saskatoon,SK
Summary
Auto Body Shop Administrator with expertise in insurance claims processing and customer relationship management at Riide Superior. Streamlined operations to improve efficiency and enhance customer satisfaction. Skilled in inventory management and administrative coordination, consistently achieving results in dynamic environments. Demonstrates strong work ethic, adaptability, and exceptional interpersonal skills, excelling in both team settings and independent tasks.
Overview
12
12
years of professional experience
Work History
Auto Body Shop Administrator
Riide Superior
Saskatoon, Saskatchewan
06.2024 - Current
- Coordinated daily administrative activities to streamline shop operations efficiency.
- Finalized SGI claims.
- Epay claims.
- Scheduled appointments and coordinated service requests for customers.
- Followed up with customers regarding their repair status.
- Processed payments for purchases using the point-of-sale system.
- Part ordering, receiving, and returns.
- Data entry into the Mitchell Repair Centre.
- Implemented filing systems for administrative records and documentation.
Auto Body Shop Administrator
Atomic Autobody
Saskatoon, Saskatchewan
05.2024 - 06.2024
- Scheduled appointments and coordinated service requests for customers.
- Processed transactions accurately using point-of-sale systems.
- Implemented filing systems for administrative records and documentation.
- Ensured customer satisfaction by providing excellent service.
- Managed the ordering process for new products and supplies needed for the shop.
- Followed up with customers regarding their repair status.
- Participated in SGI training sessions as required by management team.
Receptionist Administrator
Riide
Saskatoon, Saskatchewan
03.2024 - 05.2024
- Managed front desk operations and welcomed visitors to the office.
- Processed mail and distributed correspondence to relevant personnel.
- Maintained organized filing systems for documents and records.
- Supported team by maintaining a clean and professional reception area.
- Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
- Performed data entry and other administrative tasks to support departments.
Inventory Administrator
Scholastic Bookfairs
Saskatoon, Saskatchewan
09.2017 - 06.2022
- Managed inventory levels to ensure product availability for school book fairs.
- Work with the Distribution Manager to develop and maintain an inventory system.
- Collaborated with teams to streamline inventory management processes and procedures.
- Ensure all inventory movement and updates are completed within the AS400 system.
- Conducted regular audits to verify stock accuracy and identify discrepancies.
- Identified discrepancies between physical counts and computer records and corrected errors accordingly.
- Coordinated with other departments to ensure timely delivery of goods from suppliers.
- Conducted monthly physical inventories to verify accuracy of computer-generated reports.
- Coordinating the annual inventory count or other counts is required.
- Ensure all book fair cases are properly stocked according to schematics and profile grids, and oversee the preparation of all add-on modules.
- Responsible for the generation of all labels and documents required within the warehouse.
Warehouse Coordinator
Scholastic Bookfairs
Saskatoon, Saskatchewan
06.2015 - 09.2017
- Coordinated warehouse operations for efficient inventory management and order fulfillment.
- Oversaw shipping and receiving processes to ensure timely delivery of products.
- Managed stock levels and organized products for optimal accessibility and flow.
- Trained staff on safety protocols and best practices in warehouse procedures.
- Managed daily operations of the warehouse, including receiving, storing, sorting, and dispatching goods, as well as ensuring returned fairs are unpacked and re-shelved in a timely manner to allow for maximized product turns.
- Work with the Distribution Manager to assist with the coordination of the physical yearly inventory count.
- Work with the Inventory Coordinator to coordinate seasonal line changes and setup, ensure sufficient stocking of lines, and determine backlist requirements.
Fulfillment Clerk
Scholastic Bookfairs
Saskatoon, Saskatchewan
02.2014 - 06.2015
- Packaged orders accurately for timely delivery to various locations.
- Maintained cleanliness and organization in the warehouse environment consistently.
- Managed multiple tasks simultaneously while meeting tight deadlines.
- Contributed ideas during team meetings focused on increasing productivity or streamlining operations.
- Ensured compliance with company policies and procedures related to fulfillment operations.
- Monitored stock levels to ensure that all items were in stock and ready for shipment.
Education
Bachelor of Education - Elementary
University of Alberta
Edmonton, AB05-1994
Skills
- Insurance claims handling
- Sales terminal operations
- Inventory management
- Information entry
- Administrative coordination
- Customer relationship management
References
References available upon request.
Timeline
Auto Body Shop Administrator
Riide Superior
06.2024 - Current
Auto Body Shop Administrator
Atomic Autobody
05.2024 - 06.2024
Receptionist Administrator
Riide
03.2024 - 05.2024
Inventory Administrator
Scholastic Bookfairs
09.2017 - 06.2022
Warehouse Coordinator
Scholastic Bookfairs
06.2015 - 09.2017
Fulfillment Clerk
Scholastic Bookfairs
02.2014 - 06.2015
Bachelor of Education - Elementary
University of Alberta
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