Hi, I’m
Marsella McMurchy
Wpg,MB
Summary
Highly organized and detail-oriented professional. Passionate about executing exceptional events that achieve established goals. Experience with planning, budgeting, invoicing, and coordinating wide variety of both small-scale and large-scale events. Strong communicator and negotiator able to foster relationships with key stakeholders and vendors.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
years of professional experience
1
Certification
Work History
Magic Room Spa
Esthetician
03.2024 - Current
Job overview
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
- Used acrylics, gels, Apres, GelX, and can create custom nail art designs for clients.
- Provided high-quality manicures, pedicures, waxing, brows and laminations, lash extensions, lash lifts and tints, spray tanning, and facial services to maintain client loyalty.
St. Boniface Golf and Country Club
Wedding and Event Coordinator
01.2022 - 01.2023
Job overview
- Coordinated schedules and timelines for events.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Managed approximately 50 incoming calls, emails, and faxes per day from customers
- Managed event logistics and operations.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
- Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
- Handled crisis management situations promptly, minimizing the negative impact on event outcomes and client satisfaction.
- Managed budgets effectively, negotiating contracts to secure cost savings without compromising quality.
- Employed social media platforms effectively to promote upcoming events, reaching a wider audience base.
Gordon Bell High School
EA Cafeteria Food Supervisor / Manager
01.2020 - 01.2022
Job overview
- Improved food safety standards by implementing thorough training programs and regular inspections.
- Kept costs under control by managing portions and minimizing food waste caused by overcooking.
- Maintained detailed records of all financial transactions related to food operation expenses, allowing for accurate budgeting forecasts and cost analysis reports when needed.
- Implemented quality control measures, resulting in consistently high-quality dishes and improved customer feedback ratings.
Divine Weddings
Event Coordinator
01.2018 - 01.2021
Job overview
- Conducted post-event analysis, identifying areas of improvement for future events.
- Elevated client satisfaction, tailoring event themes and activities to match their vision and objectives.
- Led cross-functional teams, ensuring clear communication and cohesive efforts towards event success.
- Enhanced attendee experience by coordinating seamless registration processes for large-scale corporate events.
- Managed administrative logistics of events planning, event booking, and event promotions.
Pine Ridge Golf Course
Server
01.2018 - 01.2019
Job overview
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Oakbank Pharmasave
Pharmacy Assistant
01.2015 - 01.2019
Job overview
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Received incoming supplies and stocked in correct locations.
- Assisted pharmacy staff with preparing medications and filling orders.
- Merchandised over-the-counter goods and rotated stock.
- Supported operations with filing, copying and faxing.
RM of Springfield
Seasonal Tax Worker
01.2017 - 01.2018
Job overview
- Worked fast to complete tasks and meet daily deadlines.
- Cleaned and straightened work areas to maximize productivity and safety.
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
- Gathered, organized, and input information into a digital database.
- Assisted in the smooth functioning of the office by managing high volumes of paperwork and information.
- Managed sensitive or confidential files with attention to data security and storage policies.
Education
The University of Winnipeg, Winnipeg, MB
Education from Education
University Overview
- Additional Completed College-level Coursework (Prior): Social Work, Booth University
LRSD - Trades - Esthetics, Winnipeg, MB
College from Esthetics And Nail Care Technology
06.2024
University Overview
- Honor Roll, 2024
- Esthetician, Apprenticeship Manitoba
Springfield Collegiate Institute, Oakbank, MB
High School Diploma
06.2017
University Overview
- Honor Roll, 2017
- Study Abroad: Marine Biology - California 2016
Skills
- Event Planning
- Project Management
- Scheduling
- Time Management
- Guest Relations
- Social Media Management
- Budget Management
- Event Billing
Accomplishments
- Safe talk training (suicide prevention and awareness)
- Coaching certificate
- Clear Criminal record check & Clear Adult/Child abuse registry check
- Serving it Safe Certificate
Managementexperience
- Bronzed Babes - Full Esthetician & Themed Photoshoots Coordinator, 2017- current
Volunteer Experience
- Dance instructor, 2015 - 2019
- Cheerleading coach, 2016- present
- Blue Bombers Cheer Team, 2017, 2022
- Front steps project- supporting Siloam Mission and Salvation Army 2017- 2022
- Aurora- Refugee community and support worker, 2020
Languages
English
Native or Bilingual
French
Limited Working
Certification
- Safe talk training (suicide prevention and awareness)
- Coaching certificate
- Clear Criminal record check & Clear Adult/Child abuse registry check
- Workplace Safety and Health Training/ Certification
- CPR training & First aid training
- Food & Alcohol Handlers Course
- Serving it Safe Training / Smart Choices
Bronzed Babes Spray Tanning
A side hustle I started at the age of 18! Spray tanning and Lash extensions for women in Winnipeg. I recently expanded my services by completing Esthetics Nail and Skin training to attain the industries requirements for Manitoba. I have loved creating client connections and have worked from home on the side for seven years now.
Timeline
Esthetician
Magic Room Spa
03.2024 - Current
Wedding and Event Coordinator
St. Boniface Golf and Country Club
01.2022 - 01.2023
EA Cafeteria Food Supervisor / Manager
Gordon Bell High School
01.2020 - 01.2022
Event Coordinator
Divine Weddings
01.2018 - 01.2021
Server
Pine Ridge Golf Course
01.2018 - 01.2019
Seasonal Tax Worker
RM of Springfield
01.2017 - 01.2018
Pharmacy Assistant
Oakbank Pharmasave
01.2015 - 01.2019
The University of Winnipeg
Education from Education
LRSD - Trades - Esthetics
College from Esthetics And Nail Care Technology
Springfield Collegiate Institute
High School Diploma
- Safe talk training (suicide prevention and awareness)
- Coaching certificate
- Clear Criminal record check & Clear Adult/Child abuse registry check
- Workplace Safety and Health Training/ Certification
- CPR training & First aid training
- Food & Alcohol Handlers Course
- Serving it Safe Training / Smart Choices
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