Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Marrisa Mandy

Moncton,Canada

Summary

Dedicated pet caretaker skilled in animal behavior, conflict resolution, and effective communication. Committed to providing exceptional care and ensuring a safe environment for pets.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Pet Caretaker

Rover
Moncton, New Brunswick
07.2024 - Current
  • Provided daily care for pets, ensuring their needs were met.
  • Maintained clean and safe environments for pets during visits.
  • Communicated with pet owners regarding care routines and pet behavior.
  • Engaged pets in play activities to promote physical and mental stimulation.
  • Managed scheduling for pet visits to ensure timely service delivery.
  • Utilized Rover's platform to update client records and service details efficiently.
  • Developed relationships with pet owners to ensure that all instructions were followed accurately.

Customer Service Representative

Medavie Bluecross
Moncton, New Brunswick
01.2024 - 08.2025
  • Managed customer inquiries through phone, email, and chat channels.
  • Reviewed insurance claims for accuracy and compliance with company policies.
  • Assisted clients in understanding their medical coverage and benefits options.
  • Educated clients on claims processes and documentation requirements.
  • Advised customers on how best to use their available benefits under their respective plans.

Child and Youth Care Worker

Youth Impact Jeunesse
Moncton, Canada
12.2022 - 12.2023
  • Promoted children’s emotional development by encouraging respect for others.
  • Administered medication and minor first aid to sick and injured children.
  • Cleaned and sanitized childcare toys, keeping play areas hygienic and free of harmful objects.
  • Observed children’s behavior and recommended measures for behavior improvement and development of self-care skills.
  • Cared for children of varying ages in a home setting.
  • Worked in child and adolescent residential institutions.

Education

Diploma - Child And Youth Care with Addictions

Eastern College
Moncton, NB
08.2023

Skills

  • Animal Behavior
  • Pet Care
  • Pet Boarding
  • Multitasking and Prioritization
  • Conflict Resolution
  • Microsoft Word
  • Administrative Experience
  • Excellent Customer Service
  • Relationship Building
  • Problem Solving
  • Attention to Detail

Certification

  • NVCI Certified, 2023
  • ASIST Certified, 2023
  • Trauma Informed Care Certified, 2023
  • WHMIS Training, 2022
  • Red Cross First Aid & CPR/AED, 2022
  • Diversity, Equity, and Advocacy Course, 2022
  • Digital Literacy Course, 2022

Timeline

Pet Caretaker

Rover
07.2024 - Current

Customer Service Representative

Medavie Bluecross
01.2024 - 08.2025

Child and Youth Care Worker

Youth Impact Jeunesse
12.2022 - 12.2023

Diploma - Child And Youth Care with Addictions

Eastern College

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Marrisa Mandy