Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Certification
Timeline
Generic

Marrib Rahman

Edmonton,AB

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Focused professional with strong background in employee relations and payroll processing. Offers good organizational and communication skills and knowledgeable in applicable laws and regulations.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Payroll and HR Assistant

Vericlean Abatement Group
10.2023 - Current
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Assisted in talent acquisition by conducting comprehensive job analyses and creating accurate job descriptions.
  • Streamlined recruitment efforts by implementing applicant tracking systems and improving candidate screening processes.
  • Managed benefits administration, ensuring accurate enrollment and providing helpful resources for employees.
  • Maintained compliance with labor laws by conducting thorough audits of HR practices and policies.
  • Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.

Assistant Store Manager

MCDONALDS
05.2019 - 09.2023


  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Monitored security and handled incidents calmly.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
  • Managed over 400-500 customer in every shift, increased sales by 10%,

Sales Associate

Primerica
03.2021 - 02.2022
  • Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Calculated premiums and established payment methods for sales.

Event Management Assistant

UNIVERSITY OF ALBERTA
05.2019 - 12.2019
  • Coordinated schedules and timelines for events.
  • Managed event logistics and operations.
  • Performed event coordination for larger parties and gatherings.
  • Managed administrative logistics of events planning, event booking and event promotions.

Education

Diploma - Human Resource Management

University of Alberta
Edmonton, AB
12.2024

Skills

  • Employee Scheduling
  • Staff Management
  • Payroll Administration and Timekeeping
  • Finance and Accounting Oversight
  • Inventory Control
  • Program Administration
  • Hiring and Training
  • Labor agreements
  • Employee Relations
  • Teamwork and Collaboration
  • Talent management
  • Scheduling
  • Staff education and training
  • HR policies
  • New Employee Orientation
  • Conflict Management

Additional Information

  • Guided, coached and motivated team with goal of increasing productivity. Verified and reconciled Cashier end of shift paperwork, cash. Maintained maintenance log on each piece of equipment ready and available for inspection. Provided service and follow-up to customers at acceptable service levels. Documented all performed task in proper logbooks while adhering to good documentation practices. Performed quality verifications and took necessary actions. Played active role on quality management teams within organization. Provided suggestions of topics, times and target audiences for events. Followed three steps to great service and five steps to handling customer complaint. Provided prompt and attentive service during event shifts. Kept all workspaces clean, organized and sanitized. Maintained good rapport and timely communication with outside contacts. Technology Customer service Hospitality Environment Leadership Experience Conflict Resolution Skills Cash Control Maintaining Inventory Event Planning Food Safety Certificate First Aid and CPR

Languages

English
Full Professional
Bengali
Native or Bilingual

Certification

Food safety, First aid, CPR

Timeline

Payroll and HR Assistant

Vericlean Abatement Group
10.2023 - Current

Sales Associate

Primerica
03.2021 - 02.2022

Assistant Store Manager

MCDONALDS
05.2019 - 09.2023

Event Management Assistant

UNIVERSITY OF ALBERTA
05.2019 - 12.2019

Diploma - Human Resource Management

University of Alberta

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Marrib Rahman