As a disabled Veteran with experience in the U.S. Army, I am a results-oriented achiever with a proven ability to exceed targets and drive success in fast-paced environments. I combine strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Behavior Technician
Amerigis
08.2024 - Current
Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
Implemented crisis intervention strategies when necessary to maintain a safe environment for staff and clients during high-stress situations.
Enhanced client progress by implementing individualized behavior intervention plans.
Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
Core Technology Tech
Cox Communications
05.2022 - 12.2022
Identified opportunities for process improvements and coordinated with team members to implement necessary changes, leading to more efficient operations.
Facilitated open lines of communication within the team to address concerns promptly and improve overall workflow efficiency.
Increased customer satisfaction by ensuring timely delivery of orders and maintaining clear communication with clients.
Managed high levels of workload during peak seasons by prioritizing tasks effectively and delegating responsibilities when appropriate, ensuring a consistent level of service provided to customers.
Distribution Process Worker
Defense Logistics Agency
07.2018 - 03.2020
Identified opportunities for process improvements and coordinated with team members to implement necessary changes, leading to more efficient operations.
Monitored warehouse equipment condition regularly, scheduling maintenance as needed to prevent unexpected downtime due to malfunctions or breakdowns.
Enhanced warehouse efficiency by streamlining distribution processes and implementing time-saving techniques.
Managed high levels of workload during peak seasons by prioritizing tasks effectively and delegating responsibilities when appropriate, ensuring a consistent level of service provided to customers.
Yard Loader
Advanced Drainage
02.2018 - 07.2018
Loaded and unloaded pallets quickly and safely, managing workload priorities.
Contributed to overall warehouse operations by assisting with various tasks as needed, fostering a collaborative work environment.
Maintained a safe work environment with proper handling techniques and adherence to safety protocols.
Lifted and slid packages weighing up to 100 pounds on conveyor belts to transport items.
Medical Supply Clerk
Hill-Rom
04.2017 - 10.2017
Implemented effective organization systems for easy access to medical supplies, improving response times in critical situations.
Streamlined medical supply procurement processes, resulting in reduced costs and improved efficiency.
Assisted healthcare professionals with locating necessary supplies, ensuring timely patient care delivery.
Packed, secured, labeled, and applied postage to materials to prepare items for shipment.
Warehouse Loader
PepsiCo
04.2016 - 12.2016
Consistently met performance targets for speed, accuracy, and quality within demanding deadline-driven situations.
Increased on-time deliveries by efficiently loading trucks according to set schedules.
Minimized product damages with careful handling and placement in appropriate storage areas.
Loaded bulk and route delivery trucks with warehouse goods.
Packed and palletized items for shipment on outbound trailers.
General Warehouse Associate
Best Buy Distribution Center
03.2015 - 11.2015
Coordinated and expedited the flow of work and materials within or between departments of an establishment according to production schedule
Duties include reviewing and distributing production, work, and shipment schedules; conferring with department supervisors to determine the progress of work and completion dates; and compiling reports on the progress of work, inventory levels, costs, and production problems.
Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Loaded, unloaded, and moved material to and from storage and production areas.
Shipping Receiving Clerk
Department Of Defense
10.2010 - 11.2013
Received incoming shipments, compared contents against associated records, and transmitted to the proper department.
Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
Used pallet jacks and dollies to load and unload goods from trucks and containers.
Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
Education
Bachelor of Science - Business Administration And Management
Walden University
Minneapolis, MN
02.2026
Associate of Science - Business Administration And Management
Strayer University
Macon, GA
09.2022
Skills
Customer Service
Military training
Inventory management
Order picking
Forklift operation
Communication
Problem-solving
Supply chain
Materials Requisition
Behavior treatment plans
Behavior management
Behavior modification techniques
Certification
BSIS Guard Card
Timeline
Behavior Technician
Amerigis
08.2024 - Current
Core Technology Tech
Cox Communications
05.2022 - 12.2022
Distribution Process Worker
Defense Logistics Agency
07.2018 - 03.2020
Yard Loader
Advanced Drainage
02.2018 - 07.2018
Medical Supply Clerk
Hill-Rom
04.2017 - 10.2017
Warehouse Loader
PepsiCo
04.2016 - 12.2016
General Warehouse Associate
Best Buy Distribution Center
03.2015 - 11.2015
Shipping Receiving Clerk
Department Of Defense
10.2010 - 11.2013
Bachelor of Science - Business Administration And Management
Walden University
Associate of Science - Business Administration And Management
Strayer University
BSIS Guard Card
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