Maro Onoruvwe
Saskatoon,SK
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant
Jodabi Global Inc
07.2022 - Current
- Provided comprehensive administrative support, including managing schedules, coordinating meetings, and handling correspondence
- Implemented a new document management system, reducing retrieval time by 30% and improving team efficiency.
- Assisted in planning and coordinating construction projects, including scheduling, budgeting, and resource allocation.
- Developed and implemented social media campaigns that increased engagement by 25% and grew followers by 15% within six months.
Crew Team Member
Tim Hortons
01.2021 - Current
- Operate front counter, drive-thru, and other service areas
- Collaborate with team members to efficiently complete orders
- Train new employees by demonstrating tasks and providing coaching during daily activities
- Deliver excellent customer service by greeting customers and meeting quality expectations.
Tutor
Private Individual
01.2019 - Current
- Enable underachieving students to reach target attainment levels through individualized coaching and activities
- Mentor less-experienced tutors to observe and measure outcomes.
Office Cleaner
Superb Prairie Cleaning
01.2020 - 01.2021
- Conduct routine inspection and maintenance activities to meet client expectations
- Sanitize various surfaces with approved cleaning products to prevent bacteria and virus growth
- Maintain a professional appearance in the facility by mopping, vacuuming, and dusting.
Event Staff Member
Sunshine Events
01.2019 - 01.2020
- Greet facility guests and direct them to scheduled parties, game rooms, or target activities
- Plan, coordinate, and execute weddings and special events.
Education
Bachelor of Arts - Business Economics
University of Saskatchewan
Saskatoon, SK01.2027
Diploma -
St. Joseph High School
Saskatoon, SK01.2023
Diplôme D'Études en Langue Française -
DELF
01.2018
Skills
- Microsoft Office Proficiency
- R Studio
- Collaboration
- Active Listening
- Customer Service
- Problem-Solving
- Attention to Detail
- Adaptability
- Computer Skills
Certification
- Babysitting Course, St. John Ambulance, 2020
- Etiquette and Life Skills, Abuja Finishing School, 2018
Languages
English
Native or Bilingual
French
Elementary
Timeline
Assistant
Jodabi Global Inc
07.2022 - Current
Crew Team Member
Tim Hortons
01.2021 - Current
Office Cleaner
Superb Prairie Cleaning
01.2020 - 01.2021
Tutor
Private Individual
01.2019 - Current
Event Staff Member
Sunshine Events
01.2019 - 01.2020
Bachelor of Arts - Business Economics
University of Saskatchewan
Diploma -
St. Joseph High School
Diplôme D'Études en Langue Française -
DELF
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